North East Division Luxury Holidays

Good location. The hotel Room was small but the breakfast buffet was nice.

I am regular customers for this hotel. This hotel is the only hotel I stay in last 30 years and it is time to upgrade your toilet to equip with bidet even the manual one is better than none. There are a lot of hotels in Singapore, even the cheaper hotels have bidets. Nowadays, this is essential for everyone.I hope this will help Carlton hotel to stay competitive in Singapore.

Really handy for all the main sites to visit. Only used as a base so can't comment on the dining and other amenities

We enjoyed our staycation with my small pet almost every year on his birthday. We can now dine outdoors at their restaurants which are pet friendly.We stayed in the same room as last year. Overall it was a nice experience. The staff are very helpful and the room is well maintained and clean.

Really handy for all the main sites to visit. Only used as a base so can't comment on the dining and other amenities

We enjoyed our staycation with my small pet almost every year on his birthday. We can now dine outdoors at their restaurants which are pet friendly.We stayed in the same room as last year. Overall it was a nice experience. The staff are very helpful and the room is well maintained and clean.

staff is friendly and helpful

The hotel is very nice. The staff is very friendly and helpful. The only problem we had was the Wi-Fi. It is not very strong or stable. Had a hard time connecting my computer to the Wi-Fi.

Really handy for all the main sites to visit. Only used as a base so can't comment on the dining and other amenities

Really handy for all the main sites to visit. Only used as a base so can't comment on the dining and other amenities

An excellent and wonderful hotel! This was my second stay, and it will definitely be my top choice whenever I return to Singapore. However, I couldn't give a full 5-star rating due to two minor issues. First, despite letting them know in advance that we would be arriving early, one of our two rooms wasn't ready at check-in time (3:00 PM), and we didn't receive it until around 4:30 PM. Second, the pillows provided are only available in a standard size and softness. While the firmness happened to be perfect for me, they weren't suitable for my wife. We requested an alternative, and while the staff were very cooperative and provided another one, it still didn't work out. The hotel would benefit greatly from offering a pillow menu with different options.