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"It was a very pleasant stay. Very convenient to city center. Lots of restaurants in the area. Staff is friendly, helpful and courteous. The only difficult part was I came in by car service. We spent a half-hour trying to drive up to the hotel. He finally dropped me at the corner and I walked-which was very easy. "

"Friendly staff, convenient parking and lovely room."

"Clean, comfortable and excellent customer service. Great location in heart of city centre."

"I’m not sure they offered an upgrade"

"This is wonderful property very convenient to Bristol airport (so on the flight path, some flight noise in the morning). Beautiful building on a gorgeous property. Staff were friendly (well most of them) The room was nicely laid out, bed comfortable, great pillows & bedding. Breakfast was amazing! "

"Fun place to stay"

"Lovely place to stay - helpful staff, clean facilities, wonderful spa, and a great location."

"This hotel is right near the centre of Bath within easy walking distance of restaurants and coffee shops, and right next to a big supermarket. "

"Had a 3 bed room which was spacious with modern bathroom and air conditioning which was perfect for our overnight stay."