Pucklechurch Holidays from £149

Super clean room, I received an unexpected upgrade and it really was superb. Kitchen very well fitted out with everything you might need. The location is excellent and the property manager amazing. Quick with replies and I didn’t feel like anything was too much trouble. The bed was so comfy and the pillows are the best I have ever slept on! The cleanliness throughout the property was fabulous. All in all a perfect 10/10 stay. Thank you

Very surprised at the cleanliness and tidiness at the property. Staff pleasant and helpful.

My husband and I arrived at Brooklyn house on Friday 24the July. We had approx 2.5hrs drive. There was no one on reception to check us in at approx 6pm. After ringing bell twice I finally tracked Maxine down who came to check us in. No eye contact was made between Maxine and my husband just me and she seemed quite 'cold'. She showed us to our room after going through everything and also asked what time we would like breakfast the following morning. We got to breakfast at 9am and again Maxine went through the process, told us to choose a table which was already set up and she would be over to take our breakfast order. We were left to our own devices and 40 mins later after hearing her greet other residents and asking them how their last evenings had been and serving other residents who had come in after us, I decided to get up and give her our breakfast order. No apology received by her. Although the breakfast was delicious, apart from the fact that my husband's scrambled eggs and salmon should have come with toast, we didn't even bother to mention. We both said we would never stay here again because of the unfriendly nature we had received on our check-in and breakfast. However, all was redeemed on our 2nd day this morning. Maxine was not there but we had the fortune of meeting Ana, a wonderful person who took our breakfast order which we received within 10mins of ordering, whilst helping ourselves to tea/coffee etc. Thank you Ana for your friendly warmth

Great stay again at Langtry Manor. Ensuite rather small and a bit dated but otherwise room very good

We have just spent 3 nights here and can't speak highly. Our stay was very comfortable. Our room was very well equipped, clean. We had biscuits, teas coffe hot chocolate, water and milk and juice on our arrival. Everything you could need in the room. But if you did need anything the staff would be happy to help. The room and pub was so clean . The breakfast were your good and lots of it. Evening meals we ate there 2 nights and all meals very good. Although the fish option wasn't available both nights but the staff were happy to provide me with a main meals from starter section. Pub is closed on Tuesday so it would be worth knowing however we were adviced to eat in pub down the road at the Bell inn which was most helpful and we had a nice meal there to. Thanks again everyone from the full moon inn we had a lovely break . We are most gratefully.and hope to visit again soon