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"Nice hotel, got some great parts done ok parts. Check in on Saturday was very slow. Not sure why, but it took 25 mine to get checked in as some customers ahead of us, seemed to take forever to get resolved. Not sure why that was, staff, systems, or booking issues... Who knows, but with only 2 people before us, 25 mins is not great. The hotel is nice though,service is good, rooms are good, no real complaints. The lifts are very slow though and we thought they would break at any time.... Overall though,not a bad stay abd rooms were nice and quiet and comfortable which is the most important thing. "

"Helpful staff, nice accommodation."

"Great reception service.Beth was a lovely host upon arrival and made the start of our stay very good. Hotel was clean and well dressed. Would stay again for sure"

"Good check in service. Room nice and clean. "

"Beautiful hotel, staff were amazing as was the food. Highly recommended."

"This was our 2nd visit this year, this time with the kids. Room was very spacious and there was plenty of room for all 4 of us. The room was very clean and the kids loved the sofa bed although for erratic sleepers we had to pillows down so they didn't fall out."

"Good"

"Staff were very professional and accommodation was excellent."

"Nice hotel, well placed in city centre near to train station. Can't comment on parking as we were on motorcycles and were able (with prior permission) to park outside the entrance. Room was ok, bed comfy, reception provided mint tea bags when requested without an issue. Breakfast had everything any one could need. The only advice I would give future patrons would be to not assume the room with be cleaned/bed made up unless you actually leave a notice on your door by 11.00pm the night before which is bizarre. Was told this is because it's an eco hotel but I fail to see where making a bed damages the environment. Staff were all friendly, smiley and helpful."