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"When we entered the original room 020 at minster ramsgate it had a dreadful smell likened to feaces. We retreated out and striaght back ro reception. The staff were extremely apologetic and immediately gave another room. Perfect spotless and very comfortable. "

"We were impressed straight away with how picturesque the hotel and area was, plus everywhere seemed so peaceful. This was then further enhanced thanks to the fabulous staff. The staff made us feel very welcome and they were really enthusiastic about making our experience a positive one. Ted, in the Moet and Chandon Bar, along with his Manageress, were stand out staff for us. Ted loved to make us cocktails and we certainly enjoyed drinking them! The room was comfortable and very clean, the spa facilities were ideal and the restaurant food was excellent. Definitely a hotel that we would like to return to. "

"Great place to stay before going on a cruise. Awesome views from our room. Just a real nice hotel to start our vacation. "

"We checked in quite late, but check in was very quick. Staff were lovely - especially the lady on breakfast duty. Bed was comfortable. Only slight negative is that the bathroom was very small - you could only have one person in there at a time."

"They were polite, friendly, professional,and fast. The hotel was Clean comfortable and inviting. Also great food. "

"Overall a good find"

"Lovely Hotel very quiet, clean and staff was very helpful."

"Everything about the Hotel was Excellent, Well done to you All"

"Extremely friendly and helpful staff. Convenient for Le Shuttle. Nice breakfast. "