Holiday Inn Express Canterbury, an IHG Hotel

Photo gallery for Holiday Inn Express Canterbury, an IHG Hotel

Primary image
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Holiday Inn Express Canterbury, an IHG Hotel

Holiday Inn Express Canterbury, an IHG Hotel

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX

Explore the area

  • Popular LocationUniversity of Kent7 min drive
  • Popular LocationFaversham Stone Chapel12 min drive
  • Popular LocationWingham Wildlife Park19 min drive
  • AirportLondon (SEN-Southend)88 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sat, 26 Mar - Sun, 26 Jun.

About this area

Canterbury

Holiday Inn Express Canterbury, an IHG Hotel is located in Canterbury. Boughton Golf Club and Whitstable Harbour are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Howletts Wild Animal Park and Whitstable Museum and Gallery. Looking to enjoy an event or a game while in town? See what's happening at St. Lawrence Ground or Lydden Hill Race Circuit. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Canterbury travel guideOpens in a new window
Map

What's nearby

  • St. Dunstan's Church - 4 min drive
  • University of Kent - 7 min drive
  • Mount Ephraim Gardens - 9 min drive
  • Faversham Stone Chapel - 12 min drive
  • Wingham Wildlife Park - 19 min drive

Getting around

  • Canterbury West Station - 6 min drive
  • Gatwick Airport (LGW) - 67 min drive

Restaurants

  • Cafe St. Pierre - 5 min drive
  • Cafe Des Amis - 5 min drive
  • Refectory Kitchen - 5 min drive
  • A La Turka - 5 min drive
  • Nando's - 5 min drive

About this property

Holiday Inn Express Canterbury, an IHG Hotel

3-star hotel with free breakfast and business centre
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services. All 89 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Other amenities available to guests include portable fans, hairdryers and safes.
Holiday Inn Express Canterbury, an IHG Hotel offers 89 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 3 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • Hindi
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Serbian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

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Canterbury
Canterbury
Business-friendly
Business-friendly
3 star
3 star
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 3 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

This property is closed from 26 March 2022 to 26 June 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury, An Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury, an IHG Hotel Hotel
Holiday Inn Express Canterbury, an IHG Hotel Canterbury
Holiday Inn Express Canterbury, an IHG Hotel Hotel Canterbury

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 297 out of 993 reviews
5 - Excellent 30%
Rating 4 - Good. 432 out of 993 reviews
4 - Good 44%
Rating 3 - Okay. 191 out of 993 reviews
3 - Okay 19%
Rating 2 - Poor. 54 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 19 out of 993 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service
Total Chaos!
I have stayed there on several occasions , this time i believe the home office had commandeered part of the hotel for asylum seekers, children were running out of control everywhere couldn't hear receptionist on checking in, the place was total Chaos! A warning should have been posted on there website, will never retun to this or a another holiday inn express again.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

3/5 Okay

Business traveller
Liked: Staff & service, room comfort
Ok for business
The hotel is being used to house asylum seekers - not a negative per se, just something to be aware of - bar areas are busy, there are notices up about not running in the corridors which make it feel like you’re at school, etc. Also parking is charged, currently £3 - there is no alternative, so why not just add it to the cost of the room? Overall it was fine for a business trip but if I was on a leisure break I’d have been disappointed.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively quiet and clean.
Stayed 1 night in Jan 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022