Search Hotels with a View in Whitchurch

"Had to pay for parking but led to believe it was included. I was given the option of breakfast included which I wanted. Only to find out in the morning no breakfast available. So why was option there? Not good enough and misleading."

"Very cold bedroom, unable to adjust temperature. One member of bar/ waiting staff quite rude. Obviously didn’t want to be there. Other staff made up for her."

"Good breakfast, changing rooms in pool area not very clean. Reception staff were excellent. Room was clean. We were there with 2 children aged 8 and 2 and they loved it at the hotel. We only booked a standard double but were given executive room which had a fridge. We got complimentary crisps, kitkat and cans of coke daily for all 4 of us which was great and unexpected."

"Excellent professional staff and all helpful."

"Yes all was fabulous x"

"Attentive friendly staff, fabulous food and lovely hotel and spa facilities, we’ve stayed here a few times the past few years, and always enjoy visiting here "

"breakfast good if you wanted traditional cooked breakfast not a good selection if not wanting cooked eg no ham cheese, limited fruit tinned peaches and grapefruit fresh apple and oranges "

"Best rooms I’ve stayed in for a long time"

"Booked a double room for 2 nights with pull out bed for my son - his bed wasn’t made up when we arrived - check in staff were rude and disinterested. Walls very thin, reception areas and restaurant nice, first floor, our room and pool area and changing rooms shabby and in desperate need of a deep clean, lick of paint / update. Service slow and ineffectual on several occasions. Several time staff just weren’t there. Surprise £34 charge to park the car in the hotel’s own carpark for two nights (wasn’t outlined on the booking site or confirmation) All in all an overpriced, 2.5 star-ish experience. Bizarre for a crowne plaza / IHG hotel where I’ve usually had decent experiences. "