Find luxury hotels in West End

"As a designated "airport" hotel, it does not offer any benefits as a traveller. First of all, there is no dedicated bus from the airport - you have to wait up to an hour for a private bus which then takes another 15 - 20mins to get to the hotel. To make matters worse, despite the Hotels.Com app having a facility to contact the Hotel.for queries, I am still waiting over 24 hours for a reply. Next, there are no facilities for travellers to freshen up before their flights - so good luck if you've checked out in the morning and then have an evening flight and wanted a quick wash! Then if try and take public transport to Terminal 4, it takes another 45mins to 1 hour - you.may as well stay at a hotel in Central.London! Terrible hotel with such dated rooms and facilities. "

"Very clean, wonderful staff. We stayed on the 1st floor, facing Heathrow Airport, yet did not hear any noise from the jets or traffic. I would definitely recommend prepaying for the breakfast buffet when selecting your room. The buffet was huge, with a large selection of hot and cold food as well as espresso machines."

"Check in was good. I asked for a low room and was given one. The staff were friendly and helpful. We had a snack of paninis which were good. The room was small and appeared clean and tidy but there were areas eg next to the bed, staining on the walls , that needed more attention. The bed sheet nowhere near fitted, about 8 or so inches short. There were snacks in a machine which we didn't use..£3 for a small Aero? All in all, a good cheap place to stay, convenient to Heathrow airport"

"Room was as expected - pretty basic and your standard airport hotel. Staff weren’t overly friendly but were efficient. "

"Loved the convenience of the Pod from the airport - so easy and efficient!!"

"Breakfast was very good. Great selection of food available and plenty of it. "

"A place we always stay before an early flight from Heathrow. Check in smooth, room good, comfortable bed, quiet. Enjoyed a couple of drinks in the bar, good food selection available in the bar, but decided on the restaurant. - One of the restaurants, La Belle Époque, super food, high end, and the other restaurant, a great variety of dishes to suit people from all over the world. Loved my fish dish, and my husband loved his vegetarian. Desserts not so memorable. Great sleep (albeit short), quick check out, felt safe and easily connected to T5 and Heathrow Express is a 5-minute walk. Much better than most airport hotels I have stayed in for sure!"

"Enjoyed a family stay here and the food was good"

"The rooms are nice but the hotel is without many vending machines.. so if you have travelled a long time bring your own food. The room was a bit stuffy and the wifi did not work. It’s a bit expensive to get there from the airport- in hindsight I would have picked a hotel closer to the airport."