Title: Pennyhill Park Hotel And Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pennyhill Park Hotel And Spa Travelers discover endless ways to unwind at this countryside retreat, from rejuvenating Swedish massages to active pursuits like archery ## Photo gallery for Pennyhill Park Hotel And Spa ![2 restaurants, British cuisine - Pennyhill Park Hotel And Spa (Bagshot)](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/b89163e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/ad66dac4-b4d8-49b2-a447-3c917c508750-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Plush Junior Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers - Pennyhill Park Hotel And Spa (Bagshot)](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/18d511ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, steam room, body treatments - Pennyhill Park Hotel And Spa (Bagshot)](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/85459fe8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Pennyhill Park Hotel And Spa (Bagshot)](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/65e340a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pennyhill Park Hotel And Spa offers a peaceful countryside escape with Swedish massages, aromatherapy, archery, and Pilates classes. Enjoy British cuisine at two restaurants, an arcade/game room for families, and an indoor pool for year-round swimming. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=517256&PinnedHotelID=517256&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ### View all photos for Traditional Double Room ![Traditional Double Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/9221ee98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Double Room ### Highlights Separate sitting area Flat-screen TV Blackout curtains Hairdryer Deep-soaking bath Private bathroom Rainfall showerhead Separate bath and shower - 380 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Smart Double Room ![Smart Double Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/654ab814.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smart Double Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Flat-screen TV Blackout curtains Hairdryer Deep-soaking bath Private bathroom Rainfall showerhead - 313 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Junior Suite ![Classic Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/e84ff202.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Junior Suite ### Highlights Flat-screen TV Blackout curtains Hairdryer Deep-soaking bath Private bathroom Rainfall showerhead Separate bath and shower Bathrobes - 915 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Plush Junior Suite ![Plush Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/c2abea41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Plush Junior Suite ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Jetted bath Bathrobes Rainfall showerhead Hairdryer - 915 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite ![Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/520000/517300/517256/00794633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Flat-screen TV Blackout curtains 9 bedrooms Hairdryer Deep-soaking bath Private bathroom Rainfall showerhead - 915 sq ft - 9 bedrooms - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.35641%2C-0.70916&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9BmegLF5ah-PLRceiKl6CbSNtKY=) London Road, Bagshot, England, GU19 5EU #### What's nearby - Lightwater Country Park \- 3 min drive \- 1.3 miles - Lapland UK \- 7 min drive \- 5.2 miles - Ascot Racecourse \- 10 min drive \- 6.2 miles - LEGOLAND® Windsor \- 16 min drive \- 11.9 miles - Windsor Castle \- 22 min drive \- 14.6 miles #### Getting around - Bagshot Station - 2 min drive - Farnborough (FAB) - 30 min drive #### Restaurants - ‪Caffe Amore - ‬4 min drive - ‪Troy Meze Grill - ‬6 min drive - ‪King Arms - Hungry Horse - ‬17 min walk - ‪Central Convenience, Camberley - ‬4 min drive - ‪Village Cafe - ‬16 min walk ## About this property ### Pennyhill Park Hotel And Spa Family-friendly hotel near Ascot Racecourse You can look forward to a poolside bar, a terrace and a garden at Pennyhill Park Hotel And Spa. Indulge in a facial, a body wrap and a massage at the on-site spa. Enjoy British cuisine and more at the two on-site restaurants. Pilates classes and yoga classes are offered at the health club; other things to do include archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room. You'll also find perks such as: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking and valet parking - Buffet breakfast (surcharge), free bike hire and an outdoor tennis court - An electric car charging station, babysitting (surcharge) and concierge services Room features All 124 rooms feature comforts such as 24-hour room service and bathrobes, as well as perks such as free WiFi and safes. Extra amenities include: - Free toiletries and hairdryers - Flat-screen TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![2 indoor pools, 2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/2000000/1370000/1364400/1364314/1497ebe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Foxhills Club And Resort Ottershaw - Pool - Hot tub - Spa - Kids’ pool 8.8 Excellent 351 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1364314&PinnedHotelID=1364314&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48810000/48805000/48804999/f71cdd09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kings Arms Egham - Parking included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 209 reviews £87 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=48804999&PinnedHotelID=48804999&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17690000/17685500/17685401/e6689a89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beaverbrook Leatherhead - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 36 reviews £444 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=17685401&PinnedHotelID=17685401&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/10000/9800/9799/f96f9618.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macdonald Frimley Hall Hotel and Spa Camberley - Pool - Spa - Pet-friendly - Parking included 7.8 Good 886 reviews £76 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=9799&PinnedHotelID=9799&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/8000000/7710000/7709300/7709218/983b41b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Great Fosters - A Small Luxury Hotel Egham - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 494 reviews £239 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=7709218&PinnedHotelID=7709218&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/47800/47747/74e2e562.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nutfield Priory Hotel And Spa Redhill - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 400 reviews £170 includes taxes & fees 25 Jan - 26 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=47747&PinnedHotelID=47747&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/23000000/23000000/22993400/22993347/0caf7b24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hand & Spear Weybridge - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 147 reviews £98 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=22993347&PinnedHotelID=22993347&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/520000/517300/517258/b5b08a7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Lythe Hill Hotel & Spa by IHG Haslemere - Pool - Spa - Parking included - Free Wi-Fi 8.4 Very good 454 reviews £76 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=517258&PinnedHotelID=517258&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/5000000/4550000/4548600/4548597/4d43abb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour Hotel Guildford Guildford - Pool - Hot tub - Spa - Free Wi-Fi 8.6 Excellent 1,003 reviews £104 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=4548597&PinnedHotelID=4548597&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2050000/2041600/2041521/09bcc3e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guildford Manor Hotel & Spa Guildford - Pool - Hot tub - Spa - Parking included 7.4 Good 1,001 reviews £69 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2041521&PinnedHotelID=2041521&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transport - Electric car charging station on site - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10 AM for a fee: GBP 32 for adults and GBP 32 for children - 2 restaurants - A bar/lounge - A poolside bar ### Things to do - Arcade/game room - Archery - Billiards/pool table - Fitness classes - Free bicycle rentals - Full-service spa - Games - Health club - Indoor pool - Outdoor pool - Outdoor tennis court - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Arcade/game room - Babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Refrigerator on request ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - 21 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Built in 1884 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator on request ### More - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with dietary restrictions or food allergies should contact this property in advance. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 02 January to 24 January: - One of the dining venues ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 40 per accommodation, per stay Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 32.00 for adults and from GBP 32.00 for children - Pet fee: GBP 40 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit/debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### Property is also known as Pennyhill Park Hotel Bagshot Pennyhill Park Hotel Pennyhill Park Bagshot Pennyhill Park Pennyhill Park Hotel And The Bagshot Pennyhill Park Hotel And The Spa Bagshot, England - Surrey Pennyhill Park Hotel And Country Pennyhill Park And Spa Bagshot Pennyhill Park Hotel And Spa Hotel Pennyhill Park Hotel And Spa Bagshot Pennyhill Park Hotel And Spa Hotel Bagshot ## Frequently asked questions ### Does Pennyhill Park Hotel And Spa have a pool? ### Is Pennyhill Park Hotel And Spa pet-friendly? ### How much is parking at Pennyhill Park Hotel And Spa? ### What time is check-in at Pennyhill Park Hotel And Spa? ### What time is check-out at Pennyhill Park Hotel And Spa? ### Where is Pennyhill Park Hotel And Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pennyhill Park Hotel And Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 174 8 - Good 54 6 - Okay 31 4 - Poor 7 2 - Terrible 3 ## Reviews ### 2/10 Terrible #### Verified traveller 24 Mar 2013 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Relies on the neighbourhood! Well, when you pay a price beginning with a 4, you expect value for money! This was a poor standard hotel, I hear the hotel inspector graded it 2/5, I think he was generous! Concierge were great, check in easy, door to the room, handle cane off in my hand! Single glazing windows in the room, thought the birds were in my room upon entry, radiators screaming air in them, awful snowy tv picture and insulted with the old "it's the weather" excuse when reported, wonder what they say in summer! Shower was disgraceful, I had to wiggle round to find a jet stream of water strong enough to get my shampoo off! Clogged up with limescale, obviously never checked! Lovely spa, but the steam and sauna both closed for maintainance! Overall my stay was not at all impressive! Cannot see where they get the room rate from, probably relying on the fact they're in an expensive neighbourhood as its certainly not the hotel which demands such expense! Reported, including photographs, to the manager, I got ... Sorry! Next time I'm in the area I'll book elsewhere! ##### Verified traveller ### 6/10 Okay #### Daniel 11 May 2022 Liked: Cleanliness #### Underperforming Asset For $1,000/night, there are a few things I would expect to receive, such as valet parking, fully trained staff and maybe an update to very tired room decor. Everyone was very friendly, our dinner at The Latymer was sublime, the spa facilities are quite nice, but the whole place is in dire need of a facelift and a comprehensive staff training... ##### Daniel Stayed 2 nights in May 2022 ### 10/10 Excellent #### Abdoulie 3 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked my entire stay and felt very welcomed Thank you to the wonderful team at Pennyhillpark especially the Hillfield staff ##### Abdoulie Stayed 2 nights in Apr 2022 ### 8/10 Good #### Henry 5 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was not great. ##### Henry Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Alexey 17 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Na ##### Alexey Stayed 1 night in Oct 2021 ### 10/10 Excellent #### TEERTHA 20 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The gift that keeps on giving Once again this was an excellent place to come and relax. The spa is incredible, the food superb and the service is top notch. Drinks at the pool are pricey but one of life’s necessities. Stay for two nights and leave 5pm on the second day. Book spa appointments well in advance. ![Poolside](https://a.travel-assets.com/ugc/hotel-reviews/B274F013ACD2092B58328E9AD987FC095B0B83261626790597734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The largest scallop in the world](https://a.travel-assets.com/ugc/hotel-reviews/C735A3BE0078B8233EF2105746C9B8B8C43308971626790596216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### TEERTHA Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Jeremy 3 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing as always ##### Jeremy Stayed 3 nights in May 2021 ### 6/10 Okay #### Verified traveller 1 Nov 2020 Liked: Cleanliness, amenities Terrible check in experience- long queue then room not ready. Brasserie for lunch also terrible service. However the rest of our stay was good. Dinner in Brasserie much better (different staff who were great). ##### Verified traveller Stayed 1 night in Oct 2020 ### 10/10 Excellent #### F, London 30 Oct 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding hotel with the most amazing spa and grounds. ##### F Stayed 2 nights in Oct 2020 ### 6/10 Okay #### Verified traveller 20 Sept 2020 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities I loved Pennyhill! And have been dying to go for almost 4 years. I booked to go back in January, of course nobody knew Covid would happen. However I was disappointed when I arrived, to find that most spa facilities including all the experience rooms were closed. I had no email prior to let me know, and nobody at check in told me when we arrived. So unfortunately overall I am disappointed which is a shame as I was so looking forward to it. If I had been told beforehand, we would have all chosen to postpone until next year when all facilities were in use ##### Verified traveller Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Jonny, Canterbury 28 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very enjoyable stay. Lovely time spent at the spa, room fantastic and great food at the Brasserie restaurant ##### Jonny Stayed 2 nights in Aug 2020 ### 8/10 Good #### Jolanta 10 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### romantic couple break Really nice short couple break . Enjoy swimming pool and spa area . Breakfast was amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/498B1019780BB6C148498CD51DE901F5976BF1E81597089844580.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/872458860D4016697BF68082D91D2FCBBD141EDC1597089864897.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C35A8C433E6F14A6CF775DDCBEF46851393DD8341597089885394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jolanta Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Ian 5 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb Break away Simply superb, even with the C19 restrictions in place, the stay was lovely. ##### Ian Stayed 1 night in Aug 2020 ### 8/10 Good #### H 29 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good in summertime.... We have stayed here twice- once in July, and once between Christmas and New Year. In summer it’s fab- using the space outside means it doesn’t feel crowded at all, and if the weather is good it feels like you’re abroad. In winter, it felt packed and there were numerous groups of people who felt to be honest as if they were there because they’d found a cheap deal somehow? Maybe that was just for the spa. There weren’t enough loungers, so was impossible to rest in between swim/sauna sessions and overall I really didn’t enjoy it. However the rooms are a good size and comfortable, and the bathrooms lovely. My one criticism would be that both times the room was sweltering and the windows barely open so impossible to get fresh air in there. The Mitchelin star restaurant is superb, and the service and sommelier fantastic- worth the money spent for sure. ##### H Stayed 1 night in Dec 2019 ### 8/10 Good #### Stephen 26 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful ground and building, the staff was really helpful. ##### Stephen Stayed 3 nights in Feb 2020 ### 6/10 Okay #### Peter 12 Feb 2020 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Very disappointing Very Disappointing. Pool hot tub - closed. The 3 Canadian hot tubs - closed. The only other hot tub outside - well, let’s just say it was as if Club 18-30 were having a drunken party in there! Towels, dressing gowns littered the areas and the drunk ‘clubbers’ from outside just helped themselves to any gown and any flip-flops! The lady next to me in the sauna had to run out and save hers as it had her phone in it and they were just going to take it...??!! Nothing was safe. To make matters worse we went back to our room at 17:30 and they hadn’t even cleaned our room...!! The lady at reception didn’t really give a damn & wasn’t apologetic in any way. Thank goodness for the 2 concierge gents - they were superb and looked after us and made us welcome whilst we stayed in reception & waited for our room to be cleaned! I have no idea how this can even considered 5 star. It’s not exclusive, the spa area / pool was nothing better than Coral Reef in Bracknell. Seriously felt like Club 18-30 in there! Had room service, asked for some fruit too - didn’t get any, no explanation or apology. There are lots of better spa hotels in the local area, all with better service, cleaner facilities and better value. Hugely disappointing. ##### Peter Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 27 Jan 2020 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Weekend Break Visited with my husband for a weekend break. The room we had was nice and a good size, bed was also very comfy. Would recommend taking bottles of still water as you only get one small bottle in the room for 2 people plus one sparkling and not easy to get cold water from the mixer taps. Small bottles can be purchased for £5\. The hairdryer was ok but the cord did not stretch easily from the distance between the low socket and the mirror height so if staying again would take my own. We enjoyed the food and drinks that we had in the bar and brasserie but there was not enough staff on in the bar at lunch and early evening so service was very slow and not great, you could see though the staff on duty were trying their best. We visited the spa Saturday afternoon and Sunday. Our experience on the Saturday was really disappointing as it was so busy we couldn't get loungers or able to use any of the spa pools. On the Sunday morning we had asked reception if it might be quieter and they were adamant it would be even busier and they wouldn't recommend it, we did give it a go however and did find it quieter than Saturday and we were able to use the spa pools and get loungers which made for a better experience. We found some areas dirty assumingly due to the sheer volume of spa users but the dirt was still there on Sunday which meant they hadn't been cleaned in between. In terms of service and experience it felt more like a 4\* not a 5\* hotel and is somewhat oversold by their marketing. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 26 Jan 2020 Liked: Cleanliness, amenities, property conditions & facilities Very busy! Service suffered as a result. Spa facilities are the draw with this hotel. Standards have slipped simce first stayimg at the property over 10 years ago. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Olivia 5 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort Rooms are amazing - even basic ones. Spa was great. There was no space in brasserie for dinner so book ahead - we did a walk in in the bar which was really nice but service was awful and so slow. ##### Olivia Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Torquill 3 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just the best place ever! A totally amazing experience. The staff were amazing and everyone went the extra mile to make us feel special. ##### Torquill Stayed 1 night in Jan 2020 ### 8/10 Good #### Zoe 29 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service A lovely hotel, and great service. The doorman who researched cigars for my husband was particularly good. A surprisingly personal feel, given how large the hotel is. ##### Zoe Stayed 1 night in Nov 2019 ### 6/10 Okay #### Chris 11 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t think is a 5 star Great hotel but the food was not up to scratch ![Golf course ](https://a.travel-assets.com/ugc/hotel-reviews/E8951C00C30520BE6A052E2C5494CB36468C75661573504995053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Golf ⛳️ ](https://a.travel-assets.com/ugc/hotel-reviews/586E91C4A72719BFBDCA3543A61393FF22B8AD701573504987956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotel ](https://a.travel-assets.com/ugc/hotel-reviews/B98BF51D2734E5F7B8E3DE300CC426BFD9E8A9581573504977857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Spar](https://a.travel-assets.com/ugc/hotel-reviews/88329407DB94EA3BAC9E66BCB8202427532492C31573505026108.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 7 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities absolutely beautiful! We had such an amazing time, very relaxed. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 17 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay for our anniversary. Room a little dusty but hotel very responsive rectifying this. Fab staff and quick service. Would highly recommend and would return to the hotel and spa. Spa was wonderful, best massage I’ve ever had! ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Mike 15 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The overall experience was marred by a poor quality hot buffet breakfast, that was far from hot. It was very surprising that a 5 star hotel would not offer a freshly cooked hot full English breakfast. Whilst there were 3 or 4 a la carte options on the menu these referred to omelettes and kippers etc. Added to this, the fact that there was no Maitre d present or any other person of authority in the Dining Room added to a failure on the part of the hotel. The waiting staff consisted of two or three youngsters, that looked like school leavers. For the price of the rooms, my wife and I expected a superior experience, however we left feeling that we had not received value for money. ##### Mike Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ---