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"All areas were clean Staff were very helpful"

"Enjoyed a one night stay with a friend, staff were friendly and helpful, the location is good about 20min drive from Bristol centre, very close to Cribbs which has lots of shops and restaurants. The diner is lovely for breakfast. Rooms were comfortable and modern with nice extras like hair straighteners and nice coffee. Would stay again and recommend others visit too. Price very reasonable also for a Saturday. "

"Great place to stay very good staff "

"Very nice hotel, spacious and very comfortable. We chose it for its proximity to the Hippodrome theatre but would happily visit again to spend more time exploring Bristol. Added benefit was the Miller and Carter on site restaurant. "

"It was a very pleasant stay. Very convenient to city center. Lots of restaurants in the area. Staff is friendly, helpful and courteous. The only difficult part was I came in by car service. We spent a half-hour trying to drive up to the hotel. He finally dropped me at the corner and I walked-which was very easy. "

"Friendly staff, convenient parking and lovely room."

"Clean, comfortable and excellent customer service. Great location in heart of city centre."

"I’m not sure they offered an upgrade"

"A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too."