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"very nice, clean apartment in a great location & accommodating host. "

"Old grotty room with very basic furniture. Bathrooms are dirty with no toilet paper in the toilet. Looks absolutely NOTHING like the pretty pictures on the website. Twenty minute walk to Big Ben and Parliament, not close by as advertised. Don’t waste your money on this place. It’s horrible. "

"The whole experience from check in to check out and everything in between was exceptional. Staff took time to explain things to you, always greeted you with a smile and delivered fantastic customer service. "

"Nura was very welcoming and a great hostess! We had a wonderful evening chat about her London experience and she went above and beyond by preparing me breakfast when I got home in the morning too!"

"Great staff. Loved the American Bar. Great drinks and nibbles "

"Location is great and the rooms are all modern, spotless and comfortable. The beds are huge and incredibly comfortable. The reception staff are lovely, really friendly and very helpful and the pantry area for snacks and emergency items is a great idea. If I had one piece of feedback it would just be that it would be useful to have some instructions for things like the aircon and boiling water tap but I would definitely stay there again. "

"Location was excellent. The unit was very clean and everything we needed was there! Free washer and dryer were an extra bonus. "