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"Staff shifting and moving goods around late at night, 11.30 still crashing about with no regard to guests trying to sleep."

"Not really"

"Staff were really friendly and helpful. Room was clean and cosy but a lot of mould on the inside window frame "

"Parking was easy - we booked an EV charging space which worked well overnight Friendly, helpful staff"

"Great hotel, lots to do and lovely views"

"Lovely room. I don't like coffee bags, they are so weak. Facilities good. Bathroom tiles need grouting bleached. View not bad, I did expect a better view for a deluxe room but it was perfectly ok. But overall, very good stay and I would definitely stay there again."

"Quite a busy hotel as on the high street so open to the general public. We had to queue for breakfast on our 2nd morning at 9.30 and the breakfast items wasn’t replenished with still one hour of service left. The Grill restaurant was good but we were very disappointed with the food in The Tavern and would expect a better standard with James Martin’s name endorsing it. Our bed was very comfortable but I felt overall the room was lacking a bit of sparkle for the cost of the stay. Broadway is a beautiful village and we enjoyed the 10km walk upto Broadway Tower. "

"Spa was great, we really enjoyed our day there, facilities were modern and we easily spent a few hours there. The breakfast is the morning was awesome and the staff were all great. The room was pretty tired, there was water on one of the bedroom walls, mouldy bathroom etc. Not unclean, just clearly a bit tired. What tainted our stay was how overpriced the bar / restaurant was, we had dinner on the friday night just a main and a single drink each and it came to £80 for the 2 of us. The food quality was basic pub standard so didn't justify the price tag, I bought a pint of Coke the next day and it cost £4.85. So I would definitely recommend avoiding their restaurant and heading to a local pub! "

"Small room, but very clean, every room has a balcony or terrace and staff are all friendly 😊"