Title: Watal Tulum Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=61002520&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Watal Tulum Hotel Travelers find peaceful relaxation in the garden or by the pool at this tranquil retreat, with ancient Mayan ruins nearby and delicious dining options to discover. ## Photo gallery for Watal Tulum Hotel ![Property grounds - Watal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/84a4ee4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains, free WiFi, bed sheets - Watal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/acfeece8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, free WiFi, bed sheets - Watal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/6343f625.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private pool - Watal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/b719ade1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private pool - Watal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/f6a37bea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just a short distance from Tulum Mayan Ruins, Watal Tulum Hotel surrounds visitors with beautiful gardens and a refreshing pool. Guests start their day with coffee at the on-site cafe or explore local cuisine at the hotel's restaurant. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Bar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Basic Double or Twin Room, 2 Single Beds ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/fbe1763d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double or Twin Room, 2 Single Beds 10.0 Exceptional 1 review - Sleeps 2 - 2 Single Beds ### View all photos for Exclusive Apartment, 1 Bedroom ![Exclusive Apartment, 1 Bedroom | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/36e35db1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, 1 Bedroom - 721 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Apartment, 1 Bedroom ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/9761ef5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom 8.0 Very good 1 review - 786 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Exclusive Apartment, 2 Bedrooms ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/aca8c991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment, 2 Bedrooms - 1195 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Single Beds and 1 Single Sofa Bed ### View all photos for Premium Apartment, 1 Bedroom ![Premium Apartment, 1 Bedroom | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/2733c519.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Bedroom - 1249 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Apartment, 2 Bedrooms ![Deluxe Apartment, 2 Bedrooms | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/dd8f1eb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms 8.0 Very good 1 review - 791 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Single Beds and 1 Single Sofa Bed ### View all photos for Premium Apartment, 1 King Bed with Sofa bed ![Premium Apartment, 1 King Bed with Sofa bed | In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/e1b01299.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 King Bed with Sofa bed - 2088 sq ft - 2 bedrooms - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Premium Apartment, 2 Bedrooms ![In-room safe, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/62000000/61010000/61002600/61002520/8f41a6d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms - 2368 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Single Beds and 1 Single Sofa Bed ## You may also like Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 755 reviews £340 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2026-4-28&chkout=2026-4-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c6251d20-3436-4c0f-b49e-7a43e52ffa36&top_cur=GBP) Ad ![Private beach, white sand, free beach cabanas, sun-loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/e8afecfe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 539 reviews £484 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c6251d20-3436-4c0f-b49e-7a43e52ffa36&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Watal-Tulum-Hotel.h61002520.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Watal-Tulum-Hotel.h61002520.Hotel-Information) ## About the area Zama, a neighbourhood in Tulum, is home to Watal Tulum Hotel. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20330%2C-87.46054&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=darSUCBCHgk_0E7Od-Du2VzchUA=) Calle Ixchel, Zama, Tulum, QROO, 77760 ### What's nearby - ![Jaguar Park](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 14 min walk \- 0.8 miles - ![Tulum Mayan Ruins](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 8 min drive \- 4.0 miles - Dos Aguas Park 10 min walk \- 0.5 miles - Hunab Lifestyle Center 14 min walk \- 0.8 miles - Hospital de Tulum 14 min walk \- 0.8 miles ### Getting around - Tulum Intl. Airport (TQO) 45 min drive ### Restaurants - Nimeño Bakery 6 min walk - Safari Comedor Zama 8 min walk - Xibak Tulum 7 min walk - Rossina 10 min walk - Mercado Tulum 11 min walk ## About this property ### Watal Tulum Hotel Upscale hotel near Tulum Mayan Ruins At Watal Tulum Hotel, you can look forward to a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant. You'll also enjoy perks such as: - An outdoor pool - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), a front desk safe and concierge services - Smoke-free property and a 24-hour front desk Room features All guest rooms at Watal Tulum Hotel have perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Showers and free toiletries ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 91 reviews £67 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, aromatherapy](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a9403957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 1,003 reviews £87 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/63147f85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Una Vida Tulum City Center - 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Adults Only Tulum - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 614 reviews £53 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/c2beb433.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Tulum Zama - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 460 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/29000000/28860000/28851000/28850990/338c44af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Strabon Tulum La Veleta - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 227 reviews £36 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=28850990&PinnedHotelID=28850990&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=61002520&PinnedHotelID=61002520&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=61002520,107788093,44035250,16587861,92983826) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV ### Food and drink - Free bottled water ### More - Air conditioning - Free daily newspapers - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 9:00 PM ### Property is also known as Watal Tulum Hotel Hotel Watal Tulum Hotel Tulum Watal Tulum Hotel Hotel Tulum ## Frequently asked questions ### Does Watal Tulum Hotel have a pool? ### Is Watal Tulum Hotel pet-friendly? ### How much is parking at Watal Tulum Hotel? ### What time is check-in at Watal Tulum Hotel? ### What time is check-out at Watal Tulum Hotel? ### Does Watal Tulum Hotel provide a shuttle to the airport? ### Where is Watal Tulum Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Watal Tulum Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.2 Amenities ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 27 8 - Good 13 6 - Okay 4 4 - Poor 1 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Gry 19 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful place and atmosphere. ##### Gry Stayed 4 nights in Jul 2022 Verified ### 10/10 Excellent #### Tammy Lee Carroll 3 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was beautiful. The staff was professional and friendly. I’d highly recommend staying there. ##### Tammy Lee Carroll Stayed 5 nights in Aug 2022 Verified ### 8/10 Good #### Victoria 21 Jun 2022 Liked: Cleanliness, staff & service Our stay was good we stayed for 3 nights. We found it odd that the toilet would not flush at times and then randomly would start working but we stayed in an apartment and it was great. The apartment was very spacious and provided mostly everything. ##### Victoria Stayed 3 nights in Jun 2022 Verified ### 10/10 Excellent #### Mohammad 30 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An amazing stay The stay was amazing top to bottom. From the clean spacious room to the view over looking the pool. There’s a cleaning lady that comes in every morning to keep everything clean. The receptionist was super nice and called a cab for us everytime we went out. Would highly recommend this place as it’s in the perfect area if you want to travel to the beach or go to the city ##### Mohammad Stayed 5 nights in Aug 2022 Verified ### 10/10 Excellent #### Hitiata 5 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Our room was 303(-A). We had our own swimming pool at the top, the place is clean and large. To us, the location was fine, our tours picked us right at the hotel\_when it was “Mexico Kan Tours” or at a supermarket called “Super Aki”, when “Sat Mexico tours” took care of it. It’s only 10min away from Watal, by car (200 pesos with a taxi). Watal is connected to another hotel, “Copal Tulum”, they face each other. This is where the two main restaurants are. Japanese at the top or European/ Mexican in the bottom. The food is really delicious. ##### Hitiata Stayed 3 nights in Jul 2022 Verified ### 4/10 Poor #### Waqar 11 Oct 2022 Disliked: Cleanliness, staff & service, amenities There is no fresh water at this hotel, all the water coming out of the taps, sink, and shower is salt water which destroys your skin This hotel did not have complimentary water and charged 150 pesos per 500ML bottle. Absolutely terrible considering there is no fresh water coming out of any of the taps. There were also an insane amount of mosquitos and other bugs inside the unit. On a positive note, the furniture and aesthetic of the room were very nice. ##### Waqar Stayed 5 nights in Aug 2022 Verified ### 6/10 Okay #### Carlos 20 Feb 2023 Disliked: Property conditions & facilities, room comfort #### Malisimo, es un engaño lo de las habitaciones. La foto principal del hotel se muestra con alberca y no existe. El registro lo tienes que hacer en el hotel Copal que es cerca de ahi, ya que no cuentan con recepcion. Fui por aniversario de bodas y me dieron una mini habitacion con dos camas individuales separadas. Vivi el peor momento y no pudieron resolverlo, todo super incomodo. Yo habia reservado la habitacion que aparece con cocina y sala de estar y lo que te dan es un anexo . ![habitacion anexa a recamara principal. esta super pequeña](https://a.travel-assets.com/ugc/hotel-reviews/A8333DBA51B795F35F699BCB3E5055237B6B30101676921562626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![tiene una puerta que comunica con la habitacion principal](https://a.travel-assets.com/ugc/hotel-reviews/EF348E677D2993D9FAE47D4810E5257464764B451676921562571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![la puerta abre por dentro](https://a.travel-assets.com/ugc/hotel-reviews/F53B58F48CEABD4260F37A1300114D3E47B512421676921562583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![esta es la habitacion que anuncian en la pagina para que hagas la reserva](https://a.travel-assets.com/ugc/hotel-reviews/E70206EC4513E8E54FDCA5AE85BBD628D95EA0431676921562685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### maurice 22 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadía, lugar hermoso, volvería Tuvimos una excelente estadía en Watal, estuvimos en un apartamento de una habitación, la cocina estaba equipada, el espacio muy amplio, la decoración muy linda, todo igual a la foto, teníamos una terraza con piscina privada y sillas al igual que el acceso a la piscina común. La atención de todos fue estupenda y nos ayudaron con todo lo que necesitamos, especialmente Jazmín fué muy atenta y amable, excelente que justo enfrente está un lugar de alquiler de motos y una estación de taxis al igual que el hotel Watal con 2 restaurante estupendos y rooftop. Justo al lado está un cenote rústico también muy lindo vale la pena ir a verlo. ![](https://a.travel-assets.com/ugc/hotel-reviews/00A20B74A293E1216DA9E66805D9217E7D47BE6E1671717468923.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A5BEF554AC980C43C85FCE352D6CB9E842C36F221671717467015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CBEB929AE06B083CE7071708391A675876EF54971671717469950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8A9838A3528A59191584A7A07C22EDA6BFD915021671717471149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### maurice Stayed 4 nights in Dec 2022 Verified ### 10/10 Excellent #### Arath 16 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \-Todos son muy amables pero Ana y George se llevan las palmas, no dudes en acercarte si requieres algo. -Las habitaciones son muy cómodas al igual que todo el hotel. -No te pierdas de ir al restaurante Kokoro, el mejor en sushi. ##### Arath Stayed 2 nights in Nov 2022 Verified ### 8/10 Good #### Nicolas 9 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tres bon rapport qualité prix. Personnel tres a l'écoute. Très propre. Ambiance relaxante. ##### Nicolas Verified ### 10/10 Excellent #### Leiy’a 23 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked this property definitely staying here again for my next stay in Tulum. ##### Leiy’a Stayed 4 nights in May 2022 Verified ### 8/10 Good #### Verified traveller 7 May 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Watal Hotel Tulum I stayed at the Watal hotel for 3 days on a solo trip. I had an apartment room with kitchen and dining area on the first floor with a patio that includes a private pool and full access to the main pool. All rooms are very spacious & they have security at the front of the hotel mostly 24/7 that has a key code to enter. I loved my apartment room & having full access to the sister hotel Copal amenities. I loved the layout of the whole apartment especially the bedroom. Front desk is mainly there and you can access them by going there or through WhatsApp. I had a few issues such as … since it’s in the jungle it gets very hot & humid if you don’t have the fan and/or ac on at all times. The shower pressure for hot is very weak but it’s get hot. The bathroom didn’t have a bright light on top of the mirror so it’s hard to take pictures in there. There was also a raw sewage smell coming from the toilet on my last two days that was very strong. The shower floor didn’t look that clean/new to me so, I wore flip flops when showering. The private pool only has one temperature which is cold and the patio chairs were dirty. The Wi-Fi is very slow on iPhones but good for the most part when using tv to watch Netflix, YouTube etc. It was hard sometimes to ask questions/information due to majority of the hotel speaks only Spanish & the one person that does speak English he would mostly redirect me to the sister company Copal hotel for further assistance. My stay was good for the most part. ##### Verified traveller Stayed 3 nights in May 2022 Verified ### 10/10 Excellent #### JOSE LUIS 9 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio , felicidades ##### JOSE LUIS Stayed 3 nights in Apr 2022 Verified ### 10/10 Excellent #### Verified traveller 5 Apr 2022 Liked: Cleanliness, room comfort, communication #### Amazing hotel, excellent friendly staff I stayed here for 3 nights and from start to finish had a lovely stay. The staff were very friendly and helpful, (especially Ismael and Andres). The room was clean, there was an issue with the toilet but they fixed it immediately. We also got use of the hotel opposite (Copal) which had a lovely pool area and excellent restaurant which served a great breakfast, lunch and dinner. The location is in a good spot in the town, having a rental car is useful in Tulum in general. Overall I can’t fault anything about this hotel and would love to return. Massive thank you to the staff for making our stay so amazing ##### Verified traveller Stayed 5 nights in Mar 2022 Verified ### 2/10 Terrible #### ROSE 14 Mar 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication DO NOT GO TO THIS HOTEL This was the absolute worst hotel I have ever stayed at!! I travel lots. The room I had was an adjoining and the door was paper thin. I asked hospitality TWICE to mention it to their guests AFTER I banged in the door because of their excess noise. Once at 2am. Woke me up!! My room wasn’t cleaned for a few days. I asked hospitality about this and again nothing. Four times I reached out and each time I got an automated msg telling me their operating hours. Never once did they address any of the issues. Then I went to the front desk. They had me leave my keys so the room could be cleaned. I went out. Came back. Again no cleaning. I had no clean towels left and no toilet paper. Terrible. They didn’t even offer a cup of coffee. I know it was a boutique hotel but come on!!! I was totally ignored. Then went to Expedia with it and they were also ignored. DO NOT EVER BOOK A HOTEL THAT SAYS NON REFUNDABLE!!! How can you give poor service AND not refund honest ppl?? I left three days early and never got a red cent. I’m out $330!! Expedia gave me a $100 coupon (with lots of restrictions) This my friends is greed in the best form. Shame on Expedia for dealing with such a poor hotel. PLEASE BE WARE!!!! ##### ROSE Stayed 6 nights in Feb 2022 Verified ### 8/10 Good #### Karin 12 Mar 2022 Liked: Cleanliness, communication #### Modernes Hotel nähe Tulum Modernes Hotel in der nähe von Tulum in dem neu gebauten Hotel District, zum Tulum Centro 10 min mit Taxi. Das Hotel ist gut eingerichtet, sauber, das Personal sehr freundlich. Leider fehlt die persönliche Note. Einige Armaturen & Geräte sind jetzt schon defekt oder schlecht gebaut ( Steckdosen kommen aus der Wand, Wasserhahn und Co). Parkplätze sind überall im das Hotel kostenlos. Wie alle Hotels wird auch auch hier mit Sicherheitsdienst bewacht. 24 H Rezeption. Beim nächsten Tulum Besuch würden wir ein anderes Hotel wählen. Hier sollen eigentlich nur die besser Esser Kunden & Instagramer People einchecken.. ![Zimmer](https://a.travel-assets.com/ugc/hotel-reviews/0A6EC696A39B8AF7CB4FF9F9BB289CCAE308316C1647094844350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Gang](https://a.travel-assets.com/ugc/hotel-reviews/FB08AEEF87C760EB88D58696B349450941C637E01647094845383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Alles schön offen](https://a.travel-assets.com/ugc/hotel-reviews/17816EABB535AE7AF16F818FDFF61865B74B75AC1647094847276.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![versteckter Pool](https://a.travel-assets.com/ugc/hotel-reviews/82D81B139359EAF7CFCA5502A5C015875329E7041647094844143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karin Stayed 1 night in Mar 2022 Verified ### 10/10 Excellent #### Cathryn 8 Mar 2022 Liked: Cleanliness, amenities, communication Had an amazing stay at Watal. Wasn’t sure what to expect at first, but we ended up loving it. ##### Cathryn Stayed 6 nights in Feb 2022 Verified ### 6/10 Okay #### Stephanie 11 Feb 2022 Liked: Cleanliness, property conditions & facilities The property is close to an unsafe area. This should be mentioned online that a taxi is recommended from the bus terminal. Check in was late. The bikes provided for an overpriced cost were death traps- my brakes didn’t work. I asked for refund, which they couldn’t help with. Construction noise until midnight ##### Stephanie Stayed 2 nights in Feb 2022 Verified ### 10/10 Excellent #### celia 30 Jan 2022 Liked: Cleanliness, room comfort, communication Magali and her team super nice Awsome service ##### celia Stayed 2 nights in Jan 2022 Verified ### 10/10 Excellent #### Andrea 29 Jan 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Buena ubicación, apartamento muy cómodo y lindo con lo necesario. ##### Andrea Stayed 1 night in Jan 2022 Verified ### 8/10 Good #### Ulf 23 Jan 2022 Liked: Cleanliness, room comfort, communication #### Guter Aufenthalt Guter Aufenthalt. Nichts zu bemängeln. Die Wohnung war gut ausgestattet, lediglich hellhörig war es im Haus. Die Lage in aldea zama ist hervorragend. Check in problemlos geklappt. Zimmer wurde täglich gereinigt. ##### Ulf Stayed 4 nights in Jan 2022 Verified ### 10/10 Excellent #### Hannah 21 Jan 2022 Liked: Cleanliness, room comfort, communication #### Loved it! Home for a week! Great place…. The property is beautiful it was quiet, and our room felt like home for a week. Full kitchen except coffee filters and hand towels we had what we needed for meals in room. Good location out of town but not far. We rented bikes and locked, them up our front… riding to town or the beach every day. ![](https://a.travel-assets.com/ugc/hotel-reviews/F6AC8687763968A66EDBB77079FEE5AF93567E391642748301476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EB12B784A2AFFD2832A8EB9EC64B4300457EA9591642748302766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E582AF5A0D972FB14CD41075E9EB12EFCDD2A8A41642748301054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4B2324F0E90BA54BC7494F1CFE9B9A701CACB74A1642748296053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hannah Stayed 4 nights in Jan 2022 Verified ### 10/10 Excellent #### Juan 15 Jan 2022 Liked: Cleanliness, room comfort, communication #### Nice ! Great Hotel, great location. The property near plenty of restaurants and very close to the beach. I’ll recommend this hotel ##### Juan Stayed 2 nights in Jan 2022 Verified ### 10/10 Excellent #### Carlos 9 Jan 2022 Liked: Cleanliness, property conditions & facilities, communication Amazing property and excellent service ##### Carlos Stayed 1 night in Jan 2022 Verified ### 10/10 Excellent #### Joseph 9 Jan 2022 Liked: Cleanliness, room comfort, communication #### Muy cómodo y accesos rápidos Fue muy cómodo , llegamos nos dieron las llaves , muy bonito todo , muy limpio , muy buena decoración . ##### Joseph Stayed 1 night in Jan 2022 ### Expedia's Latest Trends ### Hotels > - [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > - [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > - [Radhoo Tulum](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > - [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Casa Gitano](https://www.expedia.co.uk/Tulum-Hotels-Casa-Gitano.h101422488.Hotel-Information) > - [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > - [Lula Tulum, a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Lumina at Mudra Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mudra-Tulum.h29980242.Hotel-Information) > - [Xkeban Tulum](https://www.expedia.co.uk/Tulum-Hotels-XKEBAN.h76910001.Hotel-Information) > - [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > - [Posada Lamar Tulum Beach Front and Pool](https://www.expedia.co.uk/Tulum-Hotels-Posada-Lamar-Tulum-Beach-Front-And-Pool.h18916026.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > - [Hotel Milam, Michelin Key winner](https://www.expedia.co.uk/Tulum-Hotels-MILAM.h92050091.Hotel-Information) > - [Mezzanine by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information) > - [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.co.uk/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [ HOTEL POCNA](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) > - [Amansala](https://www.expedia.co.uk/Tulum-Hotels-Amansala.h3847617.Hotel-Information) ---