Title: Villa Las Estrellas Tulum - located at the party zone Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=44554676&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Villa Las Estrellas Tulum - located at the party zone Family-friendly fun on the beach, with outdoor pool ## Photo gallery for Villa Las Estrellas Tulum - located at the party zone ![Private beach, white sand, sun-loungers, beach umbrellas - Villa Las Estrellas Tulum - located at the party zone (Tulum)](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/b1ffe376.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - Villa Las Estrellas Tulum - located at the party zone (Tulum)](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/b1bb40d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board - Villa Las Estrellas Tulum - located at the party zone (Tulum)](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/2a0eabea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Suite, Oceanfront | Bathroom | Shower, free toiletries, towels, soap - Villa Las Estrellas Tulum - located at the party zone (Tulum)](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/e73efa90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Ocean View, Ground Floor | 1 bedroom, minibar, in-room safe, iron/ironing board - Villa Las Estrellas Tulum - located at the party zone (Tulum)](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/217e5a29.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Tulum Beach, Villa Las Estrellas Tulum - located at the party zone provides a terrace, a garden and dry cleaning/laundry services. This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a bar and a restaurant. ## Reviews 7.8 Good ## Popular amenities - Pool - Spa - Pet-friendly - Free Wi-Fi - Restaurant £123 includes taxes & fees 25 Jan - 26 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 27 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44554676&PinnedHotelID=44554676&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Junior Suite, Pool View ![Junior Suite, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/53d8e26b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Pool View 8.8 Excellent 3 reviews ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Minibar Free bottled water Coffee/tea maker Laptop-compatible safe - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Junior Suite, Garden View ![Junior Suite, Garden View | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/7a351413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Garden View 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Minibar Free bottled water Coffee/tea maker Laptop-compatible safe - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Bed ### View all photos for Junior Suite, Ocean View ![Junior Suite, Ocean View | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/e0e64791.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Ocean View 8.0 Very good 1 review ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Minibar Free bottled water Coffee/tea maker Laptop-compatible safe - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, Ocean View, Ground Floor ![Deluxe Room, Ocean View, Ground Floor | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/ade7f610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View, Ground Floor ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Free bottled water Minibar Daily housekeeping Laptop-compatible safe - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Deluxe Room, Oceanfront ![Deluxe Room, Oceanfront | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/200ad0ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Oceanfront ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Free bottled water Minibar Laptop-compatible safe Daily housekeeping - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Suite, Pool View ![Suite, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/dfdbf059.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool View ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Bathrobes Minibar Free bottled water Coffee/tea maker - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Premium Suite, Ocean View ![Premium Suite, Ocean View | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/1f1fd891.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Ocean View ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Minibar Free bottled water Coffee/tea maker Laptop-compatible safe - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Premium Suite, Oceanfront ![Premium Suite, Oceanfront | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/6d199b74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Oceanfront ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Bathrobes Minibar Free bottled water Coffee/tea maker - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Honeymoon Suite, Oceanfront ![Honeymoon Suite, Oceanfront | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/822ff937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, Oceanfront ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Bathrobes Minibar Free bottled water Coffee/tea maker - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed and 2 Single Beds ### View all photos for Junior Suite, 1 King Bed, Garden View ![Junior Suite, 1 King Bed, Garden View | 1 bedroom, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/45000000/44560000/44554700/44554676/31ec89d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Garden View ### Highlights Balcony or patio Air conditioning Separate bedroom Private bathroom Free bottled water Minibar Laptop-compatible safe Daily housekeeping - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Villa-Las-Estrellas.h44554676.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Villa-Las-Estrellas.h44554676.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.15346%2C-87.45695&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c1PCqX1k9BXJ-wqmuBKT4qDklW8=) Carretera Boca Paila Km 8, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 1 min walk \- 0.1 miles - Ven a la Luz Sculpture \- 3 min walk \- 0.2 miles - Las Palmas Public Beach \- 9 min drive \- 4.4 miles - Playa Paraiso \- 10 min drive \- 4.9 miles - Tulum Mayan Ruins \- 16 min drive \- 7.7 miles #### Getting around - Tulum Intl. Airport (TQO) - 58 min drive #### Restaurants - ‪Rosa Negra Tulum - ‬5 min walk - ‪Tacos Papi - ‬2 min walk - ‪The Coffee - ‬1 min walk - ‪Checkpoint Ciao - ‬1 min walk - ‪K’arma - ‬4 min walk ## About this property ### Villa Las Estrellas Tulum - located at the party zone Family-friendly hotel near Tulum Beach Take advantage of a terrace, a garden and dry cleaning/laundry services at Villa Las Estrellas Tulum - located at the party zone. With a private beach, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant. Other perks at this hotel include: - An outdoor pool - Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a free beach club on-site - Concierge services, a front desk safe and beach towels - Multilingual staff, beach umbrellas and tour/ticket information - Guest reviews say great things about the helpful staff Room features All guest rooms at Villa Las Estrellas Tulum - located at the party zone feature thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and minibars. More amenities include: - Highchairs, childcare services and cots/infant beds - Showers and free toiletries - Balconies or patios and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/9aef4cc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Canek Beachfront Eco Hotel Zona Hotelera - Breakfast included - Spa - Restaurant - Air-conditioning 7.6 Good 263 reviews £136 includes taxes & fees 21 Jan - 22 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers](https://images.trvl-media.com/lodging/70000000/69310000/69306100/69306030/9ca69df8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sivana Tulum Zona Hotelera - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 7.8 Good 110 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=69306030&PinnedHotelID=69306030&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach bar](https://images.trvl-media.com/lodging/96000000/95680000/95677000/95676961/690dd3f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NIKEN BEACHFRONT HOTEL Zona Hotelera - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Parking on site (USD 5 per day) - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant - Couples/private dining ### Things to do - Free beach club - Outdoor pool ### Family friendly - Cot (surcharge) - High chair - In-room babysitting - Laundry facilities - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Terrace ### Spa - Deep-tissue massages - Swedish massages ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Iron/ironing board on request - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 30 per pet, per day Welcoming dogs only ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50 per night. Cots (infant beds) are available for USD 30.0 per night ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: USD 5 per day - Pet fee: USD 30 per pet, per day - Crib (infant bed) fee: USD 30.0 per night - Rollaway bed fee: USD 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 009-007-006636/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Villa Las Estrellas Villa Las Estrellas Tulum located at the party zone Villa Las Estrellas Tulum - located at the party zone Hotel Villa Las Estrellas Tulum - located at the party zone Tulum ## Frequently asked questions ### Does Villa Las Estrellas Tulum - located at the party zone have a pool? ### How much does it cost to stay at Villa Las Estrellas Tulum - located at the party zone? ### Is Villa Las Estrellas Tulum - located at the party zone pet-friendly? ### How much is parking at Villa Las Estrellas Tulum - located at the party zone? ### What time is check-in at Villa Las Estrellas Tulum - located at the party zone? ### What time is check-out at Villa Las Estrellas Tulum - located at the party zone? ### Does Villa Las Estrellas Tulum - located at the party zone provide a shuttle to the airport? ### Where is Villa Las Estrellas Tulum - located at the party zone located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Villa Las Estrellas Tulum - located at the party zone Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Amenities ### 9.0 Staff & service ### 8.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 39 8 - Good 15 6 - Okay 12 4 - Poor 6 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Jesus 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location and cool rooms ##### Jesus Stayed 1 night in Aug 2025 ### 10/10 Excellent #### catherine 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Cute hotel, clean, manager was attentive ##### catherine Stayed 1 night in May 2025 ### 10/10 Excellent #### Luis 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing views rustic feel Amazing breeze Great staff ##### Luis Stayed 3 nights in Mar 2025 ### 8/10 Good #### Andria 28 Jan 2025 Hotel staff very friendly Just in a area where nothing around ##### Andria Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Caitlin 13 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location and wonderful staff! ##### Caitlin Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### amanda 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kind and helpful staff, free upgrade to accommodate my child. Thank you! ##### amanda Stayed 2 nights in Apr 2025 ### 8/10 Good #### Mudit 5 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Had a great time staying at Villa Las Estrellas, the view from the room was fantastic. ##### Mudit Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Nevene 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was absolutely fantastic from the customer service to the convenience of the surroundings. Beach access made it an ideal location for travellers. Would most definitely rebook in the future. Augusto at the front desk was so helpful and easy to communicate with. Thank you ! ##### Nevene Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### eleftherios 11 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ! Great location ! My favorite hotel in Tulum !!! ##### eleftherios Stayed 3 nights in Aug 2023 ### 8/10 Good #### Horia 12 Mar 2024 Liked: Staff & service, amenities, property conditions & facilities On the beach ⛱️. Between the best beach clubs. Nice staff. ##### Horia Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Ivan 29 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended. Really good hotel in Tulum hotel zone if you are going with family and kids. The food it’s amazing, same as the service. Highly recommended. ##### Ivan Stayed 1 night in Jan 2024 ### 8/10 Good #### Moa 30 May 2024 Liked: Cleanliness, staff & service Really enjoyed the stay, nice to have a hotel that’s a bit calmer when it’s a lot going on around it. It’s a hotel that has a home feeling over it. Everyone was nice and service minded, they always tried to help. Location felt safe and close to everything. It’s a bit older facilities but nothing to complain about. The restaurant was ok. We enjoyed our vacation! ##### Moa Stayed 14 nights in May 2024 ### 8/10 Good #### Kim 23 Aug 2024 Liked: Staff & service, property conditions & facilities The staff were fantastic and so helpful. They assisted with tours, ATV rentals and made sure to get us excellent prices. The resort is lovely, a bit rustic. The location on the beach is fantastic. The only drawback was the hotel directly next door place booming dance music from 11-7 every day. But it is the party zone! And you can walk down the beach to get away from it. ##### Kim Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Saba 6 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No breakfast dining options ##### Saba Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Derrick 21 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities I’m from America and what I did not want was to be at a place that reminded me of the states. The atmosphere wasn’t Americanized, you have the opportunity to immerse yourself in the Mexican and Maya culture. The location of this place is great, literally ocean beach, and only meters away lush greenery. I wasn’t excepting the creatures comforts of a 5 star hotel, which this location doesn’t promoted itself as, however the staff was very personable and accommodative. I would recommend this place. ##### Derrick Stayed 3 nights in May 2024 ### 10/10 Excellent #### Rosa 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great experience at the suite pool. I loved that I could enjoy breakfast and drinks by the beach. I felt it was private and cozy. It was also in a great area at walkable distance to nearby restaurants. The reception desk staff, owner, basically all the support staff was very helpful. I will return. And yes there are clubs in the area but it wasn’t that bad. I live in a city so I could be used to hearing music on weekends. I truly recommend this little gem. ##### Rosa Stayed 5 nights in May 2024 ### 10/10 Excellent #### Miles 8 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort #### do it if on a budget this place is wonderful. Less expensive than others in the same area. Great location although all the food around it is overpriced except for the café across the street which I wish I'd learned about earlier. Overall, the host hotel staff were extremely helpful and wonderful people. Our towels and sheets all had stains on them however, since we weren't staying many days, we just let it go. suggested. Request a place with the balcony facing the beach. It was an amazing experience and a beautiful location. Thank you to all of the staff. ##### Miles Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Daniel 20 Feb 2024 Disliked: Staff & service, amenities, property conditions & facilities Location is excellent the views from the beach area is a 10 but the hotel rooms are old they need a lot of attention , we didn't eat or drink as the food and drinks are expensive, last day we decided to get an order of french fries for my kid before we checked out as he was hungry .. $200 pesos for small order of fries when I saw a day earlier they sold them for $100 , so staff basically wanted to make some money. If you want a great view at the beach this is nice but for the price you pay you can get something better ##### Daniel Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Verified traveller 6 Feb 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Grubby hotel in a gorgeous location Pros: - the staff is friendly and helpful - the location is amazing. Right on the beach and close to great restaurants. - the view was the upper rooms is breathtaking - the bed was comfy - if you keep your expectations really low in terms of any type of "luxury" or just decent hotel practices (like changing dirty towels) then the location might be worth it for you. Cons: Oh boy... - Overall the hotel is in rough shape. - the rooms need some serious TLC. So much rust and broken things. They feel like barely improved shacks: the doors don't properly close, the curtain rail was on its last leg, the electrical work is scary AF, etc. - the room felt dirty when I got there. I felt like I needed to wipe the toilet etc. - the towels didn't smell or look clean - the pillows smelled musty - the water went out twice while I was shower. Luckily I only had to wait a couple minutes for the water to come back. - the pool looked dirty and unmaintained. I wouldn't want to swim in it. If it was branded (and priced) as a "nice" hostel, this would be more expected but overall this hotel is WAY too expensive for what it is and how grubby it is. ![](https://a.travel-assets.com/ugc/hotel-reviews/01F76342E952A13F95D4F93715B8CB10E981DC661738873190103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A9D1B24D4E2970FC12A9EB4664BA9260DF21FF321738873189635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6CDB9D9F047AFEF3DDBCE5D42D6539AACD938F7E1738873189370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33BC9907F4F1A785C8FE1E789F23F43B4567F0E21738873193058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Feb 2025 ### 4/10 Poor #### ginger 25 Jan 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Very mixed about this hotel. Best part was the friendly front desk staff. Augusto inparticular was helpful. It was very loud but there is a month long music fest so can't blame the hotel and they provided ear plugs. No sign out front made is impossible and low key dangerous to find. The traffic is bumper to bumper with no way to turn around. 45 minutes later, once we found this is dusty beach oasis, it was a relief.keeping in mind it is basically glamping on the beach. Very unfortunately I broke my ankle while jogging. Augusto generously found crutches for me but they were too large and broken on the bottom. I never used them and he agreed to return and refund my $30Usd. This never happened and I checked out and the manager refunded my $30\. Then I was contacted by Augusto that his paycheck was garnished $30\. I sent him the $30 but I'm disgusted by this type and management. They also do not respond to any emails. ##### ginger Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Damien 26 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I should have read the other reviews... the loud party scene was oppressive and nearly non-stop from noon 'till after midnight. After two nights, we couldn't take it anymore and departed earlier than planned. The first room we stayed in, did not have a lock on the sliding door to the beach, and we did not feel safe leaving our valuables in the room. When we shared the issue with the Frontdesk manager, he said there was nothing to be done, because there was no maintenance person working that day... again, should have read the reviews, as there are other reviews about, what I'm guessing, is the same issue with the same door... still hasn't been fixed. The next day they moved us to a room on the 2nd floor... this room had much better safety and all door locked. Luckily it didn't rain, because we would have gotten soaked! There were a number of large holes in the thatch roof, two over the bed... so we would have been soaked in our sleep (if we could have slept through the loud music next door). Again... should have read the reviews... 'cause there are reviews of holes in the roof and other guests getting wet during a rain storm. It had been many years since my last visit to this part of Tulum... last time I stayed a few doors to the north and ate lunch at Las Estrellas... my memory was that it was extremely nice and "high end"... I don't think there has been any investment into the property for years. ##### Damien Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### angelica 29 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities You pay for what you get. Don’t stay here, ##### angelica Stayed 4 nights in May 2025 ### 10/10 Excellent #### kelly 28 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was super cute. We loved our stay ##### kelly Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller 22 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely experience and great location! ##### Verified traveller Stayed 2 nights in Mar 2024 ### 6/10 Okay #### AL 5 Nov 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nice beach. Property and pool are run down. 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