Title: Holiday Inn Tulum by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Tulum by IHG Tulum's ancient ruins and modern energy await exploration, with public WiFi keeping travelers connected throughout this magical coastal destination ## Photo gallery for Holiday Inn Tulum by IHG ![Exterior - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/46d073cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/1c330547.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/1bb575b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Holiday Inn Tulum by IHG (Tulum)](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/20ab4301.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Selina Tulum Downtown sits conveniently near Tulum National Park, offering a vibrant atmosphere with public WiFi access. Travelers start their mornings with breakfast before heading out to discover the impressive Mayan Ruins just a short distance away. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £59 includes taxes & fees 28 Feb - 1 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Suite, 1 Bedroom (Jungle View) ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/15172356.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Jungle View) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - City view - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 King Bed (Jungle View) ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/a87dbb8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Jungle View) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed (Outdoor Private Pool) ![Suite, 1 King Bed (Outdoor Private Pool) | Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/3b118616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Outdoor Private Pool) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/2f3d15d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Communications) ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/78102adf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Communications) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Pool View ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/1370fd5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Pool View 7.4 Good 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/5b6feed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed, Pool View ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/d1ecc627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Pool View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Pool View ![Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/269fb014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Pool View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/5ad3cfd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds, Pool View ![Standard Room, 2 Double Beds, Pool View | Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/455ee24d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Pool View 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![Standard Room | Premium bedding, Select Comfort beds, desk, laptop workspace](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/15593eab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2024 Blackout curtains Select Comfort bed Premium bedding - Sleeps 1 - 1 Single Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 10 reviews £78 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8db26f6b-934c-4886-84c7-74e3c8122faf&top_cur=GBP) Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 336 reviews £76 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8db26f6b-934c-4886-84c7-74e3c8122faf&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - 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Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,000 reviews £502 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8db26f6b-934c-4886-84c7-74e3c8122faf&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 230 reviews [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-3-12&chkout=2026-3-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=8db26f6b-934c-4886-84c7-74e3c8122faf&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information) ## About the area Tulum City Center, a neighbourhood in Tulum, is home to Holiday Inn Tulum by IHG. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Las Palmas Public Beach are two other places to visit that come recommended. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21316%2C-87.45309&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XjFCbxqeqfniAF8PwbtDxYTK4Fc=) Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 14 min walk \- 0.8 miles - ![Tulum Mayan Ruins showing rugged coastline and tropical scenes](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 4 min drive \- 2.5 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 6 min drive \- 3.1 miles - Dos Aguas Park 14 min walk \- 0.8 miles - Hospital de Tulum 4 min drive \- 1.6 miles ### Getting around - Tulum Intl. Airport (TQO) 45 min drive ### Restaurants - Starbucks 4 min walk - La Regia Tulum 2 min walk - El Capitán 4 min walk - 1000 Caguamas 3 min walk - Frida’s Tulum 5 min walk ## About this property ### Holiday Inn Tulum by IHG Hotel remodelled in 2024 and located near Tulum National Park Located close to Las Palmas Public Beach and Playa Paraiso, Holiday Inn Tulum by IHG provides a coffee shop/cafe, a bar and a restaurant. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), smoke-free property and concierge services - Luggage storage, a 24-hour front desk and tour/ticket information Room features All 108 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. More amenities include: - Select Comfort beds and free cots/infant beds - Blackout curtains and window screens - 55-inch flat-screen TVs with cable channels - Daily housekeeping, desks and desk chairs ## Similar properties ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 336 reviews £76 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/4a090908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 164 reviews £109 includes taxes & fees 18 Mar - 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28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=100160746&PinnedHotelID=100160746&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=107788093&PinnedHotelID=107788093&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=107788093,78771341,111918641,113619915,58187077) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site self parking ### Food and drink - Weekend cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 to 600 for adults and MXN 250 to 600 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Outdoor pool ### Family friendly - In-room cot - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Smooth flooring in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 2 buildings - 4 floors - Built in 2022 - Renovated entire property - December 2024 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Select Comfort mattress ### Bathroom - Hydromassage showerhead - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Laptop workspace - Mobile key entry - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 600, per pet (varies based on length of stay), plus a one-off cleaning fee of MXN 500 and a deposit of MXN 3630 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults and MXN 250 to 600 for children - Pet deposit: MXN 3630 per stay - Pet fee: MXN 600 per pet (varies based on length of stay) plus a one-off MXN500 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hotel Bakal Tulum Selina Tulum Downtown Holiday Inn Tulum Downtown Holiday Inn Tulum By IHG Hotel Holiday Inn Tulum By IHG Tulum Holiday Inn Tulum Downtown by IHG Holiday Inn Tulum By IHG Hotel Tulum ## Frequently asked questions ### Does Holiday Inn Tulum by IHG have a pool? ### How much does it cost to stay at Holiday Inn Tulum by IHG? ### Is Holiday Inn Tulum by IHG pet-friendly? ### How much is parking at Holiday Inn Tulum by IHG? ### What time is check-in at Holiday Inn Tulum by IHG? ### What time is check-out at Holiday Inn Tulum by IHG? ### Where is Holiday Inn Tulum by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Tulum by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.2 Amenities ### 9.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 46 8 - Good 20 6 - Okay 13 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Doria 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms were clean and proper, and staff was super friendly and accommodating. I also liked how walkable this location was to many spots in downtown! As a solo traveler I felt safe the entire time here. ##### Doria Stayed 5 nights in Dec 2025 ### 8/10 Good #### Cynthia 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved the restaurant. During our 10 day stay, they always made sure we had all we needed. Special thanks to William in the afternoon by the pool… always made sure we had water! ##### Cynthia Stayed 8 nights in Feb 2026 ### 6/10 Okay #### Albert 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Hi! The staff especially Laura at the front desk was very nice and helpful with the little problems we had with our room. We had a room that the door didn’t lock, so everyone could open our door room and come in at anytime. The repair crew were super quick for the repairs and the staff upgraded our room free of charge to accommodate our experience at their hotel. Would recommend. ##### Albert Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jesus 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back! ##### Jesus Stayed 1 night in Apr 2025 ### 8/10 Good #### jema 10 Nov 2025 Liked: Cleanliness, staff & service, amenities Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend ##### jema Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Myrna 24 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend ##### Myrna Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sandra 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/75069fda-f214-4d34-b3e9-46c2fab5109f-1761453287754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bdb261f2-09be-42ce-9fce-c35e53899c18-1761453295281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/edd6890f-ee5d-4b48-b0c6-1edb2a5e158c-1761453457490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cbd7d00f-34e3-48df-ae71-a3fd13af215c-1761453457490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alicia 17 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/b95bc477-d217-4a57-90da-b1b6069a5db8-1752716469025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Aniqa 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package. ##### Aniqa Stayed 3 nights in Mar 2025 ### 8/10 Good #### Cynthia A. 13 May 2025 Liked: Staff & service The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay. ##### Cynthia A. Stayed 3 nights in May 2025 ### 8/10 Good #### Renee 8 May 2025 Liked: Cleanliness, staff & service, amenities Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay. ##### Renee Stayed 4 nights in Apr 2025 ### 8/10 Good #### Emile 30 Sept 2025 Liked: Staff & service I like the convenience of the location. Its close by the supermarket and shops. ##### Emile Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Felix 30 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and bright ##### Felix Stayed 3 nights in Nov 2025 ### 8/10 Good #### Alejandro 12 Sept 2025 Liked: Property conditions & facilities Just to spend the night ##### Alejandro Stayed 1 night in Aug 2025 ### 6/10 Okay #### Javier 30 Nov 2025 Liked: Cleanliness Not a true Holiday Inn, bedding not at standard for a Holiday Inn. Clean, not bad at all but it did not feel like a Holiday Inn. Expedia says there’s 50% off on airport transfers but there’s no service ##### Javier Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Kathi 14 Jan 2026 Liked: Cleanliness, property conditions & facilities Pool was very nice and people in restaurant too. Prices a bit high though. They did not follow up with me properly with my arrival. Proper arrangements were not made FOR transportation. Upon arrival at my room the air conditioning was not working. They did give me another room though. Just a bit frustrating. ##### Kathi Stayed 14 nights in Dec 2025 ### 6/10 Okay #### Qiang 24 Dec 2025 Liked: Cleanliness, amenities Toilet doesn’t flush. It took a bit longer to fix, but it should be checked before guests checking in. ##### Qiang Stayed 1 night in Dec 2025 ### 10/10 Excellent #### James 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice pool. Good internet. Helpful staff. ##### James Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jorge 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for us This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel. ##### Jorge Stayed 1 night in Feb 2025 ### 4/10 Poor #### Neghina 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs. ##### Neghina Stayed 1 night in Jul 2025 ### 8/10 Good #### Efren 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Esta muy limpia ##### Efren Stayed 1 night in Feb 2026 ### 8/10 Good #### JULIAN 24 Feb 2026 Liked: Cleanliness Fue bueno! ##### JULIAN Stayed 4 nights in Feb 2026 ### 8/10 Good #### Joseph 16 Feb 2026 Liked: Cleanliness c'est parfais pour une nuit seulement ##### Joseph Stayed 1 night in Feb 2026 ### 6/10 Okay #### Takako 16 Feb 2026 Liked: Cleanliness 4日間滞在しましたが、初日は水が2本ありましたが、2日目、3日目は1本、4日目はゼロでした。隣の部屋の話声がよく聞こえ、壁の薄さを感じました。冷蔵庫がないことに驚きました。 事前に確認すべきでした。 ##### Takako Stayed 4 nights in Feb 2026 ### 6/10 Okay #### rodrigo 15 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Muy sencillo el hotel esperaba mas ##### rodrigo Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [KOBAH Magnificent 4BR Villa Private Gym/Pool](https://www.expedia.co.uk/Tulum-Hotels-KOBAH-Magnificent-4BR-Villa-Private-GymPool.h67395948.Hotel-Information) > > [Xkeban Tulum](https://www.expedia.co.uk/Tulum-Hotels-XKEBAN.h76910001.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Hotel Milam, Michelin Key winner](https://www.expedia.co.uk/Tulum-Hotels-MILAM.h92050091.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [ HOTEL POCNA](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Poc-Na.h16045801.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Mezzanine by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mezzanine-Tulum-Colibri-Boutique-Hotels-Adults-Only.h9197811.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Amansala](https://www.expedia.co.uk/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Casa Gitano](https://www.expedia.co.uk/Tulum-Hotels-Casa-Gitano.h101422488.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Posada Lamar Tulum Beach Front and Pool](https://www.expedia.co.uk/Tulum-Hotels-Posada-Lamar-Tulum-Beach-Front-And-Pool.h18916026.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Apartment With Private Plunge Pool - Ground Floor by Sessile](https://www.expedia.co.uk/Tulum-Hotels-Private-Plunge-Pool-2-Bedroom-Apartment.h65340837.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Radhoo Tulum](https://www.expedia.co.uk/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Lumina at Mudra Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mudra-Tulum.h29980242.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Era Hotel & SPA Tulum](https://www.expedia.co.uk/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > > [Zama Village](https://www.expedia.co.uk/Tulum-Hotels-Zama-Village.h10923195.Hotel-Information) ---