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Aparthotel

Otonomus Tulum

2.5 star property

Choose dates to view prices

Otonomus Tulum provides amenities, such as a terrace and laundry facilities. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
The current price is £29
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Otonomus Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Otonomus Tulum?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Otonomus Tulum on 28 May 2026 start from £29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Otonomus Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Otonomus Tulum?

There is free parking nearby.

What time is check-in at Otonomus Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Otonomus Tulum?

Checkout is at 11:00 AM.

Where is Otonomus Tulum located?

Situated in Tulum, this aparthotel is within 1 mile (2 km) of Tulum Beach and SFER IK. Jaguar Park and Tulum National Park are also within 2 miles (3 km).

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 173 out of 262 reviews
Rating 8 - Good. 50 out of 262 reviews
Rating 6 - Okay. 15 out of 262 reviews
Rating 4 - Poor. 9 out of 262 reviews
Rating 2 - Terrible. 15 out of 262 reviews

Reviews

Verified

10/10 Excellent

Ogheneruno

Liked: Cleanliness, check-in, communication
I love this place and the workers are really nice and helpful
Hallway
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, check-in, communication, listing accuracy
Hotel has excellent location from town and the beach, hotel has nice pool and best rooms have kitchen space to cook meals
Stayed 6 nights in Feb 2026
Verified

8/10 Good

israel

Liked: Check-in, communication, listing accuracy
nice big pool value for your may rooms furniture need a little of tlc
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Johndit

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room loved everything about the place
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Julie Ann

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Otonomous very much. Staff were courteous, helpful and welcoming. The hotel had a comfortable organic decor and vive.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

melissa

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments are spacious, clean and modern. The pool is beautiful and a calm, welcoming space to chill out while on holiday. The staff were so friendly and helpful with anything needed. They were very kind and happy.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mona

Liked: Cleanliness, room comfort, communication
Friendly staff, nice stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Charbel

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Rooms were clean and spacious. Staff was very accommodating
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Silvia Odalis Santaolalla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Great staff as well
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Khalil

Liked: Cleanliness, property conditions & facilities, communication
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kayla Woneda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

blair albert

Liked: Cleanliness, property conditions & facilities, communication
The room was good, pool was great and Kurt at the front desk was the highlight, he was always helpful and full of information on Tulum.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

DESIREE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful, place was clean in room and public areas, quiet for the most part (little construction work next door)
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Fady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again
Stayed 1 night in Dec 2025
Verified

8/10 Good

Laura Lee

Liked: Cleanliness, room comfort, communication

Great stay

Kurt and all the staff friendly and awesome !
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities, communication
Hotel was nice and staff were awesome. Hotel is a little remote not much around it so you have to drive or taxi. The road to the beach is a little sketchy to walk with no shoulder. But overall it’s a nice hotel. Will be nice when they finish the gym and have a few amenities. Staying at other hotels in tulum I wish it had a small restaurant for breakfast at least since it is a bit isolated from town and not that best walk on the road to the hotel zone.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

roy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended!
Stayed 1 night in Nov 2025
Verified

8/10 Good

norman

Liked: Cleanliness, property conditions & facilities, communication
Long wait for check in and no hot water for shower. Otherwise place was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The property looks amazing and the service was phenomenal!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and private, we will definitely come back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
Clean, modern and we had an amazing 2-day stay. Kurt the front desk manager was super helpful and we would definitely stay here again next time we’re in Tulum. It’s near the beach and all the restaurants plus shopping. We knew Tulum would be expensive, but honestly, I’m not sure if it’s worth it and I thought California was expensive.
Stayed 2 nights in Nov 2025