Title: Eterna Tulum Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eterna Tulum Clothing-optional hotel with rooftop terrace and spa services ![Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/02841b3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/62b760ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/0c8cdf93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/02cbdcec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/bca1f6be.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Eterna Tulum offers a relaxed atmosphere and genuine Mexican hospitality. Enjoy a hot stone massage, rooftop terrace, or poolside bar. Free in-room WiFi, cycling, and Tex-Mex dishes at Perpetua restaurant. Just minutes from the Mayan Ruins. 8.4 Very good ## Popular amenities - Spa - Bar - Housekeeping - Pool - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=71774021&PinnedHotelID=71774021&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Deluxe | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/0689fe24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge Hypo-allergenic bedding Separate bedroom - 413 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Plus | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/723d0d6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plus 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette Fridge - 413 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Suite | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/d63ef1b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Deck/patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette - 725 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Suite Plus Pool | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/61f79441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Plus Pool 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 725 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Pool | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/22ce12db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Pool ### Highlights Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Kitchenette Fridge Hypo-allergenic bedding - 413 sq ft - Sleeps 2 - 1 Queen Bed ![Junior Suite Pool | 1 bedroom, hypo-allergenic bedding, minibar, individually decorated](https://images.trvl-media.com/lodging/72000000/71780000/71774100/71774021/4e0dbf9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool ### Highlights Deck/patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 599 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,000 reviews £233 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1b29c2ae-7fba-41c0-9453-20fad308fb4a&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/e9e3a64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - 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Pool - Parking included - Free WiFi - Air conditioning 10.0 Exceptional 2 reviews £75 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1b29c2ae-7fba-41c0-9453-20fad308fb4a&top_cur=GBP) Ad ![Private beach, white sand, sun-loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20300000/20295700/20295634/4108448d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Valise Tulum, member of Small Luxury Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 160 reviews £540 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1b29c2ae-7fba-41c0-9453-20fad308fb4a&top_cur=GBP) Ad ![Room, Oceanfront | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - 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Pool - Pet-friendly - Parking included - Free WiFi £66 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1b29c2ae-7fba-41c0-9453-20fad308fb4a&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 564 reviews £331 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1b29c2ae-7fba-41c0-9453-20fad308fb4a&top_cur=GBP) Ad ![Private beach, sun-loungers, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Eterna-Tulum.h71774021.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Eterna-Tulum.h71774021.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20557%2C-87.47658&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vxZ95R91ETVY6NTFuBhnGYjP7kY=) Calle Cobá Manzana 44 Lote 001 La Veleta, 001, Tulum, QROO, 77760 #### What's nearby - Tulum National Park - 7 min drive - 3.3 miles - Gran Cenote - 7 min drive - 3.8 miles - Tulum Beach - 10 min drive - 5.0 miles - Tulum Mayan Ruins - 11 min drive - 4.6 miles - Playa Paraiso - 11 min drive - 4.6 miles #### Getting around - Tulum Intl. Airport (TQO) - 42 min drive #### Restaurants - ‪El Agavero - ‬8 min walk - ‪La Taqueria Pinches Tacos Shop - ‬7 min walk - ‪Los Aguachiles - ‬7 min walk - ‪mera - ‬3 min walk - ‪Raum Gallery - ‬8 min walk ## About this property ### Eterna Tulum Hotel near Tulum Mayan Ruins At Eterna Tulum, you can look forward to a swim-up bar, a poolside bar and a rooftop terrace. Adventurous travellers may like the cycling at this hotel. Treat yourself to a deep-tissue massage or other spa services. The on-site Tex-Mex cuisine restaurant, Perpetua, offers breakfast, brunch, lunch, light fare and al fresco dining. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a coffee shop/cafe and a garden. Other perks include: - An outdoor pool, along with sunloungers and a swim-up bar - Free self-parking and extended parking - Limo/town car service, bike hire and express check-out - Express check-in, a vending machine and multilingual staff Room features All rooms are individually furnished, and feature comforts such as heated floors and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries - Wardrobes/cupboards, heated floors and kitchenettes ## Similar properties ![Reception](https://images.trvl-media.com/lodging/32000000/31680000/31675900/31675822/163f4d84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panacea Condo Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 116 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=31675822&PinnedHotelID=31675822&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/43000000/42950000/42945600/42945551/bd9cae7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaka Calma Tulum La Veleta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 572 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=42945551&PinnedHotelID=42945551&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 278 reviews £78 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/42000000/41350000/41344800/41344792/1e122232.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Little Gem Hotel Tulum La Veleta La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.8 Exceptional 94 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=41344792&PinnedHotelID=41344792&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/117000000/116780000/116778700/116778648/b9f04492.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRECE LUNAS TULUM La Veleta - Pool - Parking included - Free WiFi - Laundry £34 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=116778648&PinnedHotelID=116778648&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/90000000/89510000/89507300/89507260/ce063828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unho Tulum La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=89507260&PinnedHotelID=89507260&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/77000000/76920000/76910100/76910001/1ba26e49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xkeban Tulum La Veleta - Pool - Spa - Parking included - Free WiFi 8.4 Very good 56 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=76910001&PinnedHotelID=76910001&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/102000000/101970000/101967100/101967033/20980b9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bacab Tulum La Veleta - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 9 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=101967033&PinnedHotelID=101967033&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.6 Excellent 154 reviews £56 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/17000000/16460000/16456000/16455930/bebc689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elements Tulum Boutique Hotel Tulum City Center - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 913 reviews £30 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=16455930&PinnedHotelID=16455930&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 1 metre - Street parking available - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Bus station shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free secured, uncovered self parking on site - Free uncovered extended parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar ### Restaurants on site - Perpetua ### Things to do - Bicycle cleaning area - Bicycle rentals - Bicycle repair station - Bicycle storage - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Garden - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Deep-tissue massages - Hot stone massages - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - 4 steps to reach entrance - Braille/raised signage - Front entrance ramp - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchairs on site ### More - 2 buildings - 4 floors - At least 80% lighting from LEDs - At least 80% organic food - Built in 2021 - Communal living room - Comprehensive recycling policy - Eco-friendly cleaning products used - Electric bike charging - Living plant wall - Local artist showcase - Locally-owned and organised tours and activities - Mosquito nets - Reception hall - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Champagne service - Chef service - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Kitchenette - Microwave - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Electrical adapters - Heated floor - Individual decor - Individual furnishings - Iron/ironing board on request - LED lighting - Recycling - Soundproofed rooms - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: MXN 400 Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children 18 and younger are not allowed at this property; all guests older than 18 are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per accommodation, per stay - A damage deposit of MXN 2000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5) - Early check-in fee: MXN 400 (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 71774021 ### We should mention Clothing is optional at this property Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property Guests under 18 years old are not allowed in the swimming pool This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Eterna Tulum Hotel Eterna Tulum Tulum Eterna Tulum Hotel Tulum ## Frequently asked questions ### Does Eterna Tulum have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 11:00 PM. ### Is Eterna Tulum pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Eterna Tulum? > Self-parking and extended parking are free at this property; nearby parking is also free. ### What time is check-in at Eterna Tulum? > Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 400 (subject to availability). ### What time is check-out at Eterna Tulum? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Eterna Tulum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per vehicle applies. ### Where is Eterna Tulum located? > Located in La Veleta, this hotel is within a 15-minute walk of Hospital de Tulum and Holistika Art Walk. Dos Aguas Park and Hunab Lifestyle Center are also within 3 miles (5 km). ## Have a question? 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