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Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Property class: 3

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Located close to Dos Ojos Cenote, Hotel Casa Tortuga Tulum Cenotes Park Inclusive provides free water park access, 2 coffee shops/cafes and a garden. Adventurous travellers may like the ziplining, ecotours and snorkelling at this hotel. The on-site Mexican cuisine restaurant, Restaurante Carey - Barra, serves lunch. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an outdoor entertainment area and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is £86
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room, 1 King Bed, Pool View

A modern building with two balconies, a pool, and outdoor seating.

Classic Double Room, 1 King Bed, Pool View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio

A bedroom with a bed, a nightstand, a ceiling fan, a balcony with a chair, and a view of greenery.

Basic Studio

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

A bedroom with a bed, a desk, a chair, a ceiling fan, and a view of the outside.

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room, 1 King Bed, Pool View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of trees.

Classic Double Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Double Beds, Pool View

A hotel room with a large mirror, a bed with a blue bedspread, a bedside table, and a ceiling fan.

Superior Quadruple Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Double Beds, Pool View

A bedroom with two beds, a ceiling fan, and a large window with curtains.

Superior Quadruple Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed, Pool View

A hotel room with a bed, two nightstands, a chair, and a vase with flowers.

Superior Double Room, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Pool View

A bedroom with a bed, a TV, a ceiling fan, a window with curtains, and a patterned rug.

Superior Suite, Pool View

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Pool View

A modern pool area with concrete pillars, hammocks, and a clear blue pool.

Family Suite, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Tulum is home to Hotel Casa Tortuga Tulum Cenotes Park Inclusive. The area's natural beauty can be seen at Acceso al Parque Jaguar and Dos Ojos Cenote. Tulum Beach and Akumal Beach are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as swimming. Visit our Tulum travel guide
Map
Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a rainbow in the sky.
    Soliman Bay
    6 min drive - 2.7 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    10 min drive - 7.5 miles
  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    20 min drive - 13.4 miles
  • A beach with palm trees, a sandy shore, and several boats in the water.
    Playa Paraiso
    21 min drive - 13.0 miles
  • LabnaHa Ecopark Adventures
    3 min walk - 0.2 miles

Getting around

  • Tulum Intl. Airport (TQO)
    57 min drive

Restaurants

  • Vela Sur
    12 min drive
  • Vela Norte
    12 min drive
  • Lobby Bar
    12 min drive
  • La Cocina Del Pueblo
    8 min drive
  • Chula Vista
    8 min drive

About this property

Hotel Casa Tortuga Tulum Cenotes Park Inclusive

  • Hotel near Akumal Beach
  • Located close to Dos Ojos Cenote, Hotel Casa Tortuga Tulum Cenotes Park Inclusive provides free water park access, 2 coffee shops/cafes and a garden. Active travellers can enjoy ziplining, ecotours and snorkelling at this hotel. The on-site Mexican cuisine restaurant, Restaurante Carey - Barra, serves lunch. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an outdoor entertainment area and a bar.
  • Other perks include:
    • 2 outdoor pools
    • Free self-parking
    • Cooked-to-order breakfast (surcharge) and smoke-free property
  • Room features
  • All guest rooms at Hotel Casa Tortuga Tulum Cenotes Park Inclusive feature comforts, such as air conditioning, in addition to
  • Extra amenities include:
    • Showers and shampoo
    • 60-cm Smart TVs with digital channels
    • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

  • All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: MXN 350 for adults and MXN 350 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafetería Alebrije
  • Cafetería Mami Bonita
  • Restaurante Carey - Barra
  • Snack Bar Caguama

Things to do

  • 2 outdoor pools
  • Ecotours
  • Free water park
  • Kayaking
  • Snorkelling
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Free water park access
  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Locally-owned and organised tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm smart TV with digital channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 350 for adults and from MXN 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Casa Tortuga Tulum Cenotes Park Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Tortuga Tulum Cenotes Park Inclusive on 27 Aug 2026 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Tortuga Tulum Cenotes Park Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Casa Tortuga Tulum Cenotes Park Inclusive located?

Situated in Tulum, this hotel is within 12 mi (20 km) of Acceso al Parque Jaguar, Dos Ojos Cenote and Tulum Beach. Akumal Beach is 12.1 mi (19.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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