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Aparthotel

Casa Wahh

4.0 star property

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Casa Wahh sits surrounded by green vegetation, offering a quiet retreat close to Tulum's Mayan Ruins. Guests have WiFi in their rooms and can cool off in the nearby outdoor pool. Staff members help arrange bike rentals and provide concierge assistance for exploring the area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £76
includes taxes & fees
4 Jun - 5 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • Garden view
  • 1432 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, Private Pool

Deluxe Apartment, Private Pool | Living room | 45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • Garden view
  • 2788 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Private Pool

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • Garden view
  • 2788 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, Private Pool

Private spa tub

Deluxe Apartment, Private Pool

  • 2788 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse, Private Pool

Terrace/patio

Deluxe Penthouse, Private Pool

  • 1528 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, Terrace

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Terrace

  • Garden view
  • 1432 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

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About the area

Zama, a neighbourhood in Tulum, is home to Casa Wahh. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760

What's nearby

  • Jaguar Park
    Jaguar Park
    8 min walk - 0.5 miles
  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    12 min drive - 4.0 miles
  • Hunab Lifestyle Center
    10 min walk - 0.6 miles
  • Dos Aguas Park
    4 min drive - 1.1 miles
  • Hospital de Tulum
    4 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    50 min drive

Restaurants

  • Coco Cafe
    5 min walk
  • Jasmine
    5 min walk
  • Panza Tulum
    5 min walk
  • Rossina
    9 min walk
  • Olio
    9 min walk

About this property

Casa Wahh

  • Upscale aparthotel near Tulum Mayan Ruins
  • Casa Wahh provides amenities, such as a terrace and a garden. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Outdoor pool access nearby
    • Free self-parking
    • Bike hire, smoke-free property and concierge services
    • A lift and outdoor furniture
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms are individually furnished, and feature comforts, such as furnished patios and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas.
  • Other amenities include:
    • Baths or showers, free toiletries and hairdryers
    • 45-inch flat-screen TVs with digital channels
    • Private gardens, wardrobes/cupboards and separate sitting areas

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Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 3 steps to reach entrance
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Safe

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 9 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 100 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number HARI560118EY1
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Casa Wahh have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Casa Wahh?

As of 3 Jun 2026, prices found for a 1-night stay for 2 adults at Casa Wahh on 4 Jun 2026 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Wahh pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Wahh?

Self-parking is free at this property.

What time is check-in at Casa Wahh?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Casa Wahh?

Checkout is at 11:00 AM.

Where is Casa Wahh located?

Located in Zama, this aparthotel is 0.4 mi (0.6 km) from Jaguar Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Wahh Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 101 out of 140 reviews
Rating 8 - Good. 18 out of 140 reviews
Rating 6 - Okay. 10 out of 140 reviews
Rating 4 - Poor. 7 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

Reviews

Verified

8/10 Good

Andrea

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
We stayed at the penthouse and had a great time. There’s more pros than cons, that I will share: Pros Location is great, in a closed secured part of Zama, security 24/7, lots of restaurants, cafes, shops and tour operators within walking distance. Pool and patio area are really nice, spacious and has a shaded and a sunny side area. Rooms are spacious, and so are the bathrooms. Kitchen is clean and well equipped to make food. There’s a mini store and two pharmacies right across the street. The housekeeping team was really nice and helpful. Beautiful place to stay. Cons Internet-super spotty, had issues the entire stay. It only worked on the main floor, once you went to the upstairs room or pool area, it did not work. I message Liana but her response was that she would report it to the provider :( Overall, I would stay here again, and would recommend it, but the person in charge needs to step up her act, and be more responsive.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, communication
Would stay again. Great apartments in a safe area for those that are going to stay a while.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

A great retreat away from the noise

This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing. The only thing is just the exterior at night it’s pretty dark, but nonetheless it’s very quiet and peaceful. It’s very relaxing to stay there the communication it’s good with the host. Overall a good experience except for the cabs they can be pretty hostile if you get your own cab like (Eiby or Indrive) but the Taxis in Tulum are very aggressive and they just want to take the most money they can. I would just say be careful on that part.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities, communication
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Tashiana

Liked: Cleanliness, property conditions & facilities, communication
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Stayed 3 nights in May 2024
Verified

8/10 Good

Whitney

Liked: Cleanliness, property conditions & facilities, communication
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

The most Honest Review

Casa Wahh was insanely beautiful. It is in this luxury complex of apartments in Tulum. Casa Wahh is about a 20-minute taxi ride to the center of Tulum where all the restaurants and resorts are which can be a bit annoying because all of the taxi drivers are scammers in Tulum. If you plan on staying here, I suggest renting a car. The host Anel is the absolute best, she will do anything in her power to make your stay a pleasant one. We reached out to her with any questions or concerns, and she answered all of them in a timely manner. Take into consideration that these are apartments and not an adult only resort and there may be children or dogs on the premises. She has no control over that. We didn't get a chance to visit the spa but we did book a massage and clay mask in our room which was a 10/10. There is a restaurant called TUUCh on the premises which was great. Overall, I enjoyed my stay here, it made my stay in Tulum pleasant.
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Ludwign

Liked: Cleanliness
Disliked: Amenities, communication
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Maria R

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed staying at casa wah
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property and host!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
Everything is beautiful! Clean and spacious. We will totally stay here again.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Roderich

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property, great safe community, not far from the beach and center of Tulum.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Yanaisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful Place love love the atmosphere My family love love the place
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful quiet place to relax
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing atmosphere and architectural designs
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Daniel

Liked: Property conditions & facilities, communication
Nice y quiet
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Natani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place. Feels like a Spa. Gorgeous decoration.
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was great, rooms were spacious, everything was working, secured apartment building with gate security. A car is ideal as its not walking distance to the main road but there are some shops right outside of the complex like 7/11
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is beautiful and the staff is outstanding. The only thing that would have improved our stay is if the pool was closer and not attached to the restaurant.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort, communication
We loved Casa Wahh. It was perfect for our family. The only thing that would have made it slightly better is towel hooks. Perfect place!
Stayed 2 nights in Jul 2023