"Check in was speedy and the grounds are really well presented. The room was clean and bedding was cosy however, the velvet arm chair had a lot of dust on the back of the back cushion, and definitely had some unpleasant ‘treasures’ down the side of the seat cushion.
I slept well, bed was comfy, it actually wasn’t noisy considering you are right by the main road. You wouldn’t know. The shower pressure and temperature was perfect!! That was such a luxury.
The hairdryer was great, the straighteners didn’t work but that wasn’t a big deal because I had my own.
Now…I’m sorry but, NO KETTLE IN THE ROOMS! This might just be the most British thing I’ve ever written but any time I wanted hot water I had to leave my room, walk to the hot water tap in the communal hallway and then go back to my bedroom. This might not sound like a big deal but at 9:30pm at night, I’m in my pjs and want a hot water bottle. I had to have the mortifying experience of seeing other hotel guests in the hallway filling my hot water bottle. Cup of tea at 6am, yep, back to the communal hallway to fill my mug up. Just got up, major bed hair and pjs.
Staff were super helpful, lovely girl resembling Harley Quinn in the restaurant was so lovely and proper service with a smile. She was so sweet.
I would stay here again but not having a kettle was an issue for me."