"We had such a wonderful stay at this hotel! Perfect location, in the centre of Bristol. Lovely staff, fab room, and the best Espresso Martini you can find in town. We loved sitting in the hotel bar with a drink before heading to bed. Thanks for a lovely stay."
"Staff friendly and helpful on Check in , the rooms and bathrooms definitely need updating which didn’t include breakfast so was quite steep for one night . No air con so it was really hot in the rooms .
It was a good location , no complaints there but I think the room fee was too much considering how much they need modernising ."
"Sadly this is NOT a 4-star hotel. It was perfectly clean and comfortable but without any desirable amenities or luxury. The bar had a very limited drinks menu and the wine I drank was awful."
"The housecleaning staff forgot to clean my room for three days. I was offered a complimentary coffee for this oversite. The laundry service has a 25 pound minimum charge. The desk receptionist didn't know that. The hotel needs better management."