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"Todo me gustó muy buen hotel"

"Friendly staff, fast help services, convenient room service for breakfast was great and easy to order by phone. I like to take it easy in the morning and not rush to restaurant for breakfast. All inclusive, why not enjoy anyway you like. "

"This property is at excellent level. Very friendly staff, quality foods, great sceneries, 5ft pools, and more. But you may consider some tips before picking this hotel complex. 1- buildings are located far from lobby/restaurants. so, you will need a (free) cart ride to get there. The wait time for those carts was 15 to 45 minutes, depending on day and time. 2- The beach was not swimmable at this season. There were plenty of sea weeds and floating sands that makes it look nasty. 3- If you're coming through Cozumel's airport, allow more than 2 hours for transportation. Ferry leaves every 30 min. 4- Restaurants only serve dinner. For lunch (and breakfast of course) you may use one of the buffets. All in all, the hotel is located in a very beautiful land and maintains high quality standards for everything they offer."

"We went with a group of 10. We emailed and called ahead of time and were able to get all our rooms close to eachother and 2 joining rooms. The resort is beautiful. The staff work hard to meet all your needs. There are plenty of options food wise. The steak restaurant was amazing. We used Mexican Travel Solutions with no issues. We confirmed our transportation plans before our drop off/pick up dates and there is a rep on site (Colonial). Our trip was amazing-it is what you make it-we always have a great time!"

"The resort is beautiful. The staff is absolutely amazing. There's not many food options for guests who do not eat pork. The beach club was seaweed infested and the pools there were not clean, but the staff was very accommodating and professional. There's also no daytime poolside entertainment at any of the pools. Definitely need to do better adding some fun to luxury."

"The staff , the property and the over all environment was top rate . Never had any food that wasn’t quality . I give this place all diamonds "

"I spent a great time with my family, including my two kids, at the Barceló Palace. After lots of research, this hotel was the perfect choice! The pools were clean, the food was amazing with plenty of variety, and the dinner restaurants were excellent. The beach had crystal-clear water and no seaweed, though not as blue as Cancún. Some open areas like the lobby lacked strong A/C, but it was manageable. Lots of shopping options inside the hotel made everything convenient."

"Staff, service and property were great! Wished pool closed late."

"Everything was great"