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"The location of the hotel is ideal for St Thomas' hospital. Room housekeeping could have been better there was no hand soap in the bathroom for 2 days and dirty cups and glasses were not removed. The box that controlled the lighting didn't work on one side of the bed. These are small things but should have been checked. Breakfast wasn't great, it was so busy that by the time you actually filled your plate it was barely warm enough to eat. £20 each for breakfast is a lot so found Wetherspoons a 10 min walk away which cost less than that for 2 people and more importantly it was hot."

"Amazing "

"The single room is very small but I expect that in London. The bed, however, was positioned next to the desk so you don’t have free movement. What I was more disappointed by was that it was very hot as the air conditioning was broken (I was told the hotel was full so I couldn’t change rooms and at least kindly given a fan). The window can only be opened on request but did at least offer a nice view of the road. It was very noisy though so not very well insulated sound wise. The staff were ok but not going above and beyond to be honest. Breakfast was fine but certainly not good value for money. Apple juice was fizzy, vegetarian sausages available on request but needed 20 mins, and there was less choice than at a Travelodge to be completely honest. I was disappointed by this hotel for multiple reasons. It did the job I needed to for location and at a reasonable price thanks to a deal but I am sad to say that I couldn’t recommend it. There was an iron, ironing board, mini fridge and hairdryer though which were all appreciated. "

"No cups, tea etc in room. Room excellent Food had to be prebooked. I would 100% stay again"

"We were very early to check-in and just wanted to leave our bags we were offered an early check-in if we accepted an upgrade at a price, we were under no time pressure so declined to upgrade but we were then immediately checked in and given our rooms, I didn't like that as it suggested the hotel were trying to get more money out of us, a little thing but left us feeling a little uncomfortable. Other than that although the room was very small it was OK, nothing special but OK."

"Unstated elegance at its best."