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Stourport Manor Hotel, Sure Hotel Collection by Best Western

Photo gallery for Stourport Manor Hotel, Sure Hotel Collection by Best Western

Featured image
In-room safe, desk, iron/ironing board, free cots/infant beds
View from Room
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Stourport Manor Hotel, Sure Hotel Collection by Best Western

Stourport Manor Hotel, Sure Hotel Collection by Best Western

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA

Explore the area

  • Popular LocationWhitlenge Garden Centre and Tea Rooms5 min drive
  • Popular LocationKidderminster Golf Club11 min drive
  • Popular LocationWest Midland Safari Park13 min drive
  • AirportBirmingham (BHX)47 min drive

Choose dates to view prices

About this area

Stourport-on-Severn

Located in Stourport-on-Severn, Stourport Manor Hotel, Sure Hotel Collection by Best Western is in a rural area. Kingsford Country Park and Clent Hills Country Park reflect the area's natural beauty and area attractions include West Midland Safari Park and Whitlenge Garden Centre and Tea Rooms. Looking to enjoy an event or a game while in town? See what's happening at Sixways Stadium or Worcestershire County Cricket Club.

What's nearby

  • Whitlenge Garden Centre and Tea Rooms - 5 min drive
  • Severn Valley Railway - 10 min drive
  • Kidderminster Golf Club - 11 min drive
  • Bewdley Museum - 13 min drive
  • West Midland Safari Park - 13 min drive

Getting around

  • Hartlebury Station - 8 min drive
  • Birmingham Airport (BHX) - 47 min drive

Restaurants

  • Brasserie — 1 min walk
  • The Bay Horse - 3 min walk
  • Rock Tavern - 10 min walk
  • The Angel Inn - 3 min drive
  • Brinton's Arms - 3 min drive

About this property

Stourport Manor Hotel, Sure Hotel Collection by Best Western

4-star hotel with restaurant and indoor pool
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and conference space. All 72 rooms provide in-room free WiFi, 24-hour room service and LCD TVs. Guests will also find coffee makers, hairdryers and safes.
Stourport Manor Hotel, Sure Hotel Collection by Best Western offers 72 forms of accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee 7:00 AM–8:00 AM on weekdays and 7:00 AM–8:00 AM on weekends: GBP 7.95 for adults and GBP 7.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 7.95 for adults and GBP 7.95 for children (approximately)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor
Hallmark Hotel Stourport Manor
Stourport Manor Sure Hotel Collection by Best Western

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 134 out of 419 reviews
5 - Excellent 32%
Rating 4 - Good. 166 out of 419 reviews
4 - Good 40%
Rating 3 - Okay. 73 out of 419 reviews
3 - Okay 17%
Rating 2 - Poor. 32 out of 419 reviews
2 - Poor 8%
Rating 1 - Terrible. 14 out of 419 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation met all our needs and we did not experience any issues. Great breakfast too.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Staff & service
Was clean and tidy rooms where very much dated but in a lovely location
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is in need of some refurb. There were yellow round stains on the sheet when bedding was pulled back. The outside of the building looks terrible, almost like a nursing home. The reception seems to be manically run. The breakfast was OK. The pool was nice and the changing facilities were very nice. Overall, the place needs a revamp and a good clean. But for the price, you get what you pay for.
Stayed 1 night in May 2021

3/5 Okay

Stayed 1 night in May 2021

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020