What a great find! The location could hardly have been better with excellent access to Tubes and buses. The room was ideal for a night or even a few. Extremely comfortable bed that felt like real luxury. The breakfast was excellent and it’s so good to see clear efforts at avoiding food waste and keeping housekeeping to what is needed. Great system to indicate do not disturb. And I’m looking forward to returning for Lobster and Steak. Great variety of shops and restaurants in the immediate...
What a great find! The location could hardly have been better with excellent access to Tubes and buses. The room was ideal for a night or even a few. Extremely comfortable bed that felt like real luxury. The breakfast was excellent and it’s so good to see clear efforts at avoiding food waste and keeping housekeeping to what is needed. Great system to indicate do not disturb. And I’m looking forward to returning for Lobster and Steak. Great variety of shops and restaurants in the immediate...
Karen Marguerite
Reviewed November 14, 2026Reviewed November 14, 2026
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
D
Reviewed February 20, 2024Reviewed February 20, 2024
Perfect hotel for a quick visit to London. Located next to the main train stations and we took convenient bus rides everywhere. The room was spacious, lovely, soundproofed, the bed was comfortable and the shower was enjoyable. The breakfast room was luxurious, with a great selection of food and drink. Staff in the restaurant, housekeeping and reception were brilliant.
Perfect hotel for a quick visit to London. Located next to the main train stations and we took convenient bus rides everywhere. The room was spacious, lovely, soundproofed, the bed was comfortable and the shower was enjoyable. The breakfast room was luxurious, with a great selection of food and drink. Staff in the restaurant, housekeeping and reception were brilliant.
Erika
Reviewed November 15, 2026Reviewed November 15, 2026
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
fiona
Reviewed November 13, 2023Reviewed November 13, 2023
We were greeted at reception by Alexander who was so friendly, polite and helpful.Such a credit to the hotel .
The room and bathroom were very clean and the beds comfy.
The hotel is ideally placed for theatres and lots of places to eat.
The Italian cafe over the road in Russell square garden is wonderful.
This was my second visit to the hotel and I will definitely return.
We were greeted at reception by Alexander who was so friendly, polite and helpful.Such a credit to the hotel .
The room and bathroom were very clean and the beds comfy.
The hotel is ideally placed for theatres and lots of places to eat.
The Italian cafe over the road in Russell square garden is wonderful.
This was my second visit to the hotel and I will definitely return.
KATHLEEN
Reviewed January 25, 2026Reviewed January 25, 2026
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
From check in to check out the service was excellent. The lady on reception was a little stressed as I think it had been a busy morning. We left our bags as we arrived early. We had booked for 2 nights but under separate bookings. On check in the lady was very helpful and for an additional £10 we were able to keep the same room for both nights. The room is one of the best we’ve stayed in at Malmaison as it was in a quiet area and we didn’t hear anything. Breakfast was lovely with a great choice....
From check in to check out the service was excellent. The lady on reception was a little stressed as I think it had been a busy morning. We left our bags as we arrived early. We had booked for 2 nights but under separate bookings. On check in the lady was very helpful and for an additional £10 we were able to keep the same room for both nights. The room is one of the best we’ve stayed in at Malmaison as it was in a quiet area and we didn’t hear anything. Breakfast was lovely with a great choice....
Kirsty
Reviewed January 29, 2024Reviewed January 29, 2024
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking.
Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower.
Complimentary bottled water and tea and coffee available with a kettle.
Flynn
Reviewed December 2, 2024Reviewed December 2, 2024