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"Excellent hotel, brilliant staff, good food,great location "

"It was fine"

"We stayed for 2 nights as a surprise for my boyfriend’s birthday. We checked in and Cole on reception was great, very welcoming and gave us all the information we needed. He also kindly upgraded our room which was a really nice touch. Our room was lovely with everything you need. The spa in the hotel was amazing; so clean and not crowded we used this both days. We would love to return again soon. "

"Parking great just across the road "

"A full week after we checked out the hotel emailed me saying they reviewed our recorded and I had an outstanding bill from the restaurant. We never ate at the hotel or used any services. They asked me to pay the bill online. I will not be staying here again. "

"Lovely welcome. Great location. Lovely, comfortable room. Fast lifts and enough of them to never have to wait long. Would highly recommend and stay again."

"Clean rooms. Friendly staff. Feels safe with security checking to ensure it is guest coming in late night. Convenient location that is close a close walking distance to major restaurants, stations and popular attractions. "

"Handrail on entranceneeded cleaned. Had used brasso but no wiped it off so hands were black with dirt. Hotel lounge bar was closed, the adjoining bar closed at 10 and didnt let an 18yr old in whohad no ID"

"Great hotel, helpful staff, funky interior styling. The location was great, a short walk from Victoria or Piccadilly. Would definitely stay again. "