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"Really nice hotel. The staff on the front desk were lovely, they offered me and my friend a complimentary cocktail as it was her birthday which was really sweet of them. Beds were comfy, bathroom was nice and love how hot the shower could go! The only downside is that there was a weird smell in the corridors and sometimes in the bar area. Could just be the scent of the cleaner they use but it wasn't the most pleasant smell so I'm not sure. Not enough of a negative to deter me ever staying again though!"

"Convenient to Terminals. Room a little small but was clean and fine for a short sleep before an early flight. "

"Good room, hot water, decent restaurant, helpful staff. "

"Everything we needed we got with polite service,good food and an amazing room."

"Fabulous hotel. The rooms are clean and the beds very comfortable. It was very quiet so we all slept well. It is,in easy walking distance for Albert Dock and numerous restaurants and cafes. The Palm Court bar area is stunningand the cocktails are superb. The hotel obviously focuses on Customer Service as every member of staff we interacted with were friendly and helpful. We will definitely be back!"

"Just what i needed after a long flight. "

"Good location and good value for money. "

"You have wonderful staff. Oliver on the front desk was so helpful even when I asked him to book a taxi at the wrong time. My only very minor complaint, is that the sausages at breakfast this morning were a little over cooked. They were great yesterday. "

"Took my daughter for a break from our caring duty for my elderly dad , the hotel was spotless , welcoming and staff were amazing and helpful , we stayed 2 nights and we have stayed in many hotels in Liverpool but I have to say the breakfast was exceptional, so much variety and so fresh , from start to finish it was amazing , we were in a courtyard room and the only small complaint was the excessive noise from either televisions or music past midnight which I did find annoying , overall I would willingly stay again , Thank you . "