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Reviews of Waves Apartment - an apartment with two balconies and amazing views over St Ives

Waves Apartment - an apartment with two balconies and amazing views over St Ives
St Ives, Cornwall

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.0/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff D., Arlington, VA

Liked: Cleanliness
Great location and balcony views
Great location within a five minute walk of the beaches and harbor. The Barnoon car park is adjacent to the property. The balconies provide amazing views over St Ives. The key was missing from the lockbox when we arrived, but the property manager was very responsive and we were in the unit within the hour.
Stayed 7 nights in May 2022
Response from VrboOwner on 30 May 2022
Hi Jeff, Thank you for taking the time to leave a review for your stay at Waves apartment. We are sorry to hear that the key was missing from the lock box on arrival but glad this was sorted promptly. We hope you had an amazing time and we can look forward to welcoming you back again in the future. Best wishes, The Luxury Coastal Team

4/10 Poor

John A.

Disliked: Cleanliness
Not Luxury, Not good, Not OK.
The first impression is that this property needs a good cleaning and some refurbishment. The carpets are dirty as are the curtains. Overall sloppy. Tough two floors of circular stairs to get to the apartment. Kitchen is really not well stocked with pots, pans etc. no one meet us at the property. There was no binder containing information. 2 baths, 2 rolls of toilet paper. I called and emailed. No response. We bought some. Little things like no salt, just pepper. No info on appliances. The ice trays in the freezer were broken. Couch was dirty and had bed sheets hanging out. Two small patios need TLC ! The kitchen cabinets skirt fell down, twice. I call the local property manager, no response. Help from the owner never happened. Response, service gets a 0.
Stayed 3 nights in May 2022
Response from VrboOwner on 27 May 2022
Hi John, I'm so sorry to hear that you were disappointed by your experience, we do not wish our guests to leave feeling this way. Please know that these issues will be resolved and we hope we can give you the proper Luxury Coastal experience next time if you choose to book with us again. Best Wishes, Luxury Coastal.

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

10/10 Excellent

Andrew M.

Liked: Cleanliness
Week away in St Ives
This is a great 2 bedroom apartment that overlooks the town and harbour from an elevated position near Barnoon car park (Porthmeor beach). The main bedroom has a balcony as does the lounge/kitchen/diner which we really enjoyed sitting on looking across the bay towards Carbis Bay and Hayle beyond
Stayed 7 nights in Jun 2021