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"Old and outdated and very dirty"

"There were numerous maintenance issues in the room - broken faucetS (plural), shower door did not close, towel hook was missing, fridge did not work, issues with the TV. Bathroom was DIRTY. Toilet had not been cleaned. There was mold in the shower. We booked for 3 people (and were charged for 3 people) but we were only provided with TWO (2) towels, 2 glasses, 2 mugs, etc… The hotel was understaffed. Took 20 minutes to reach the reception! ALL of this should have been dealt with PRIOR to check-in."

"Ok, not too bad for the price."

"The breakfast was great, staff were friendly! But make sure to buy it as an add-in when you book your room. If you are paying for it separately in the morning, it will be marked up significantly."

"Clean room, convenient for Heathrow"

"Good breakfast and selection, beds were okay but pillows weren’t great."

"Comfy bed, clean rooms, good restaurant."

"Nice hotel but the bed was not very comfortable. Billed as a premium room but had 2 single beds (they were large single beds) but the duvet's were too small for the beds. The shower area had signs of limescale on the shower head and could have done with a deep clean. The door to the room didn't close on its own so had to be careful not to leave it unlatched. Only minor issues but for the price I'd expect better quality TBH."

"Great"