Not a good experience at all.
Asked for a quiet room with shower. Got a very noisy, very very hot room.
Firstly, opening the door the heat blasted you. Yes we had had a hot weekend. We put the air con on cold, but it just stayed hot. Then opened the window that only opened 2inches. No difference. It only cooled when I went to reception & complained & was sent up 2 x fans & had to leave the main door propted open!!! Not good.
Next problem.. Before opening the window, we could hear a lot of noise outside in a large tent very near the hotel. I don't know if it was an Indian Wedding - lots of families & kids who were very noisy when we needed to get to sleep for a very early start next day. We had to shut the window to dilute the noise, thus making our room hotter. This went on to 11.15pm. I expected the roads/ planes from Heathrow to be a problem, yes they were a bit noisy, but this was worst.
Lastly. Went into bathroom to have a shower. Very weird system to start it. When I turned on shower handle, then pulled down under bath tap nob, the whole nob came off in my hand & water just flowed out from tap into bath, none from shower, so couldn't have shower. Not great when hot & sweaty in room!!!
Room was clean & the staff were very polite, but overall not a good experience!!!! Did report this to reception when checking out, who said that they would phone/e-mail me. As of yet nothing come from them YET...