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"Staff great on arrival and location is brill for Chester town centre. All public areas are really well looked after. Breakfast was good with hot buffet food although would have liked a little more choice of fruit not just peaches and grapefruit. Room was just what we needed overlooking the canal, quiet and clean. Definitely recommend. "

"Nice location next to canal. Convenient walk into town. Staff lovely "

"The hotel interior is beautiful and clean"

"Stayed here quite a few times before staff great location brilliant but on this occasion both mornings just after 6am scaffolding was being fitted outs"

"What a beautiful hotel, in a surprising location, very well maintained, in a great setting."

"Had a fabulous stay, been many times before when it was Mercure Hotels. Had an issue on the first day, which was quickly resolved. Will stay again, when we are visiting family."

"Lovely immaculate hotel with excellent staff "

"Very friendly"

"We had lovely stay. The staff at checkin were friendly amd helpful. Our room was tidy and the little extras like a small fridge, iron etc came in useful. We bought some time in the spa area which was very nice. The aroma room and open air spa pool were especially nice. The swimming pool is quite narrow so if you are intending to swim laps you might struggle when busy as it can only take two swimmers comfortably. The breakfast and evening meal were served promply and we had great service. The pepperoni pizza and the porridge were particularly enjoyed. In the hot weather the a/c theoughout the whole hotel and in the room were appreciated! We would definitely stay again "