Search Historic Hotels in Shepton Mallet

"Great stay. Hotel located within walking distance of Temple Meads station, local bus stops and Cabot Circus shopping centre. We were greeted warmly by staff at reception and had no issues checking in, or out. The room was fantastic. We stayed in a double double room on the top floor with views of Castle Park. Room was clean and modern, as was the rest of the hotel. Our only small issue was how firm the mattress was, but once you'd got use to it. We both slept well. The pillows were fantastic, like sleeping on a fluffy cloud. We only stayed one night. But would highly recommend and would definitely stay again."

"Nice room and very quiet. Layout do gym a bit odd but overall a nice hotel. "

"Great that parking is included and great central location. We had to leave at 4am and the very kind gentleman in reception walked my mother and I to the car park as we were a little nervous."

"Exceptionally clean room. Swimming pool and spa area great. Restaurant and bar had food choice. Quite expensive though for size of portions."

"Always a dependable hotel to stay in. Room was quite snug for the price but did the job. Always helpful staff and clean rooms."

"Very depressing decorations and too dark"

"I can't fault this hotel or the staff we met. We had a great night's sleep in a very comfortable bed. Lovely touches like a mini bar with complimentary soft drinks. It is in a central location, and apart from the fact it doesn't have a car park it is an ideal place to stay. A special shout out to Jenny at reception who went out of her way to be helpful."

"On arrival were greeted by a friendly man on reception and check in was smooth. We were in room 105. The room was cleaned to a satisfactory level. A couple of hairs were found on the pillow cases. The bathroom was clean but the quality of the toilet roll was the worst I’ve ever experienced. The only real issue we had with the room was the mattress. It needs throwing away and replacing. There was a huge dip in the middle of the mattress and as a heavily pregnant woman, I couldn’t get comfortable and had an awful nights sleep. Breakfast was a very basic continental breakfast but it served its purpose and filled a hole! I would return here, however I would make sure to inspect the mattress before bedtime in order to be able to speak to reception before it’s too late. And I would take my own toilet roll!"

"Hotel is in an excellent location.It is surrounded by restaurants and cafes and it is within an easy 5 min walk of the hippodrome theatre. A decent size secure carpark is across a small, quiet road from the hotel. The room was large and clean. The breakfast was good- plenty of choice and easy to find a table. Staff were pleasant and helpful. It is a large hotel but only has 2 lifts which state they hold 8 but were full with 5 in. It was a very busy weekend as the Bristol half marathon was on the Sunday but only one of the lifts were working so there were always long waits for the lift. We were on the 3rd floor and due to the hotel’s location could hear music and people until after midnight. The noise wasn’t particularly loud but I could see some guests having an issue with it. "