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Expedia-verified reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Family Suite
1 King Bed and 2 Single Beds
Room sleeps 4 guests
(up to 3 children)
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Other room types
Standard Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Superior Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Double Room
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Basic Double Room
1 Double Bed
Room sleeps 2 guests
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Double Room
1 Double Bed
Room sleeps 2 guests
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Get an overview of this hotel
4-star hotel with full-service spa and free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Business centre

Location

Situated in the historical district, this spa hotel is 0.7 mi (1.2 km) from Kilver Court and 2.5 mi (4.1 km) from Royal Bath and West Showground. Wells Cathedral and Wells & Mendip Museum are also within 6 miles (10 km).

Hotel features

A full-service spa, a restaurant and a health club are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, an outdoor tennis court and a spa tub are on-site.

Room amenities

All 28 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with DVD players. Guests will also find 24-hour room service, free bottled water and hairdryers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Charlton House Spa Hotel features an outdoor tennis court and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business centre and a meeting room. This business-friendly hotel also offers a hot tub, a sauna and spa services. For a surcharge, a round-trip airport shuttle (available on request) is offered to guests. On-site self-parking is complimentary.

Charlton House Spa Hotel has designated areas for smoking.

  • Bar/lounge
  • Full-service spa
  • 24-hour front desk
  • Business centre
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Restaurant
  • Free self parking
  • Free WiFi
  • Steam room
  • Sauna
  • Health club
  • Free wired Internet
  • Spa services on site
  • Conference centre
  • Designated smoking areas
  • Outdoor tennis court
  • Reception hall
  • Spa tub
  • Total number of rooms - 28
  • One meeting room
  • Number of floors - 3
  • Wedding services
  • Airport transport (surcharge)
  • Garden
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Charlton House Spa Hotel offers 28 forms of accommodation with DVD players and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Shepton Mallet hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Fridge
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • DVD player
  • Hypo-allergenic bedding available
  • Free bottled water
  • Desk
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Television
  • Room service (24 hours)

Where to Eat

Guests are offered a complimentary cooked-to-order breakfast.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a spa tub and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cots (infant beds) available

No lifts

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: GBP 30.00 per day
  • Facilities fee: GBP 10.00 per person, per night and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Charlton House Spa Hotel Shepton Mallet
  • Charlton House Spa Hotel
  • Charlton House Spa Shepton Mallet
  • Charlton House Spa
  • Charlton Hotel Shepton Mallet
  • Bannatyne`s Charlton House Hotel Shepton Mallet
  • Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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