Search Chalets in Saint Mary Bourne

"Feels like a hotel that’s bitten off more than it can chew. Lack of towels and water in the room, had to ask for more. Spa facilities good, if not a little basic. Has a touch of a school or detention centre rather than a “luxury” spa hotel perhaps. Someone in the room next door woke us up at 6am with the most disturbing guttural noises. Bordering on vomiting, perhaps near death. Hopefully they made it to breakfast. Thin walls. Staff were friendly enough and the iron was clean at least."

"Breakfast was a good selection and refresh. "

"Bring an extension cable. There are no sockets on either side of the bed"

"Lovely clean room, the bed was super comfortable. The breakfast was lovely, a good range."

"Lovely hotel set in very pleasant grounds. Our room was spotless and very comfortable. All the staff were very polite, friendly and helpful. We would definitely stay again."

"Staff were awful, no welcome drink as advertised, stood and watched both of us struggle with our luggage (through doors and up stairs), decor in the very dated, shelves hanging off the wall (room 104), toilet stank of urine (room 104)… All reported and nothing done at all. No staff at reception on a Sat morning to check out for 10 mins so we just left."

"Parking was easy and free during our stay. Too few staff with too much to do. We were not offered desert after our main meal and gave up waiting for anyone to check if we would like a desert! Overall the property needs a refresh as if is tired."

"Clean room, food was pleasant, gym open late"

"Room was OK , not the biggest in the world but for the price was as expected. There was only a Plug socket one side of the bed so I couldn't use my phone and charge overnight with it handy. Hairdryer didn't work - not the end of the world but all appliances should be checked every time the room is prepped in my opinion."