The Potters Heron Hotel combines comfort and charm in a picturesque setting. Guests enjoy British cuisine, relax with drinks at the bar, and take walks in the garden. Free WiFi is available in all rooms, and coworking spaces accommodate productive travelers.
Romsey is home to The Potter's Heron - A Heartwood Inn. The area's natural beauty can be seen at New Forest National Park and South Downs National Park, while Marwell Zoo and Paultons Family Theme Park - Home of Peppa Pig World are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Silverlake Stadium or Civic Centre. Visit our Romsey travel guide
A terrace, a garden and a bar are just a few of the amenities provided at The Potter's Heron - A Heartwood Inn. The on-site restaurant, Potters Heron, features British cuisine. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a business centre are available to all guests.
You'll also find perks such as:
Free self-parking
Full breakfast (surcharge), coworking spaces and 6 meeting rooms
A nature reserve and a 24-hour front desk
Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 58 rooms include comforts such as premium bedding, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 25 for adults and GBP 5 to 20 for children
A bar/lounge
A restaurant
Couples/private dining
Restaurants on site
Potters Heron
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Business services
6 meeting rooms
65 square feet of conference space
Business centre
Coworking space
Outdoors
Garden
In a nature reserve
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer
Shower
Toilet paper
Towels provided
Entertainment
Plasma TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day.
Payment types at the property
Important information
Optional extras
Fee for full breakfast: approximately GBP 10 to 25 for adults and GBP 5 to 20 for children
Pet fee: GBP 20 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Frequently asked questions
Is The Potter's Heron - A Heartwood Inn pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at The Potter's Heron - A Heartwood Inn?
As of 23 Jun 2026, prices found for a 1-night stay for 2 adults at The Potter's Heron - A Heartwood Inn on 5 Jul 2026 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Potter's Heron - A Heartwood Inn?
Self-parking is free at this property.
What time is check-in at The Potter's Heron - A Heartwood Inn?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Potter's Heron - A Heartwood Inn?
Checkout is at 11 AM.
Where is The Potter's Heron - A Heartwood Inn located?
Situated in Romsey, this hotel is 2.2 mi (3.5 km) from River Test and 2.6 mi (4.2 km) from Sir Harold Hillier Gardens. Plaza Theatre and Dunwood Manor Golf Club are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Potter's Heron - A Heartwood Inn Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very friendly and accommodating staff.
Recently refurbished bar, restaurant and rooms.
Most powerful shower I’ve ever had!
I had a lovely Sunday Roast whilst there too.
Amazing. Clean, recently renovated. Room was decorated to a very high standard. Food amazing. Staff friendly, smiley and helpful. Really, couldn't fault it.