Test Valley Holidays

Decor to a high standard, breakfast was excellent, immaculate.

This hotel is nice enough but needs investment and to examine its pricing structure. It looks and feels dated. Everything was 'okay'. Clean with good staff, but the food and rooms were average at best and extremely overpriced. The most annoying thing for me was that a pint of lemonade and lime was more expensive than any of the pints of beer. That is simply wrong. I had an Executive Room. This just means that your room is in the original house rather than the annex. Again, it was 'okay', but was dated and very, very small. I confirmed at reception that it was an Executive Room. The receptionist had obviously been asked this before as they weren't surprised in the slightest by my asking. My friends who had standard rooms had larger, better rooms and paid less. I would normally pay half the price for this type of room. We had dinner in the restaurant on the first night. It was very average and very expensive. Portions were small and the taste nothing special. We agreed we would not eat there on our second night. We went to a local pub which is 5 minutes walk away. The meal was delicious and less than half the price. Breakfast, likewise, was average. I've never seen so many differently sized plates stacked for use by the customers. It is a breakfast buffet, and it was luke warm. If I had paid half the amount for this hotel, I would have been pleased and given it a good review, but, as it stands, it is way overpriced, average and I would not stay there again.

Great hotel. The staff were so friendly and helpful. Lewis is a real credit to the team. Tidy, clean and well maintained. The only thing we saw that was dirty was the sticky lift doors everything else was immaculate. Beds were really comfy, great bedding, shower great. Nice size tv. I was really pleased the kettle was sparkling, its one of the things that bothers me in hotels, if the kettle is gross and full of limescale. Really enjoyable stay. Would recommend and go back if i needed to stay in the area again.