Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller from Ontario, Canada

OK for a single night

Posted 14-Oct-2015
Pros: Fairly clean, easy to find.
Cons: Update the decor. Executive rooms should include a fridge, a kettle, hot chocolate and some biscuits, tea & coffee for those who drink it.
Location: Location made it easy to get to. No idea of things to do, only stayed one night.
Not suitable for people with disabilities. To get to our room we had to go down at least 3 sets of at least 3 stairs each, through three doors, none of which had disability buttons, and then up two sets of at least 7 stairs each, all part of a ridiculously long walk. The room, which was a classified as an "Executive" suite, was nothing more than a slightly larger room. However, it was clean and relatively quiet as long as you keep the balcony door and/or the windows closed otherwise the traffic noise stops you from even being able to think. The restaurant/dining room menu is also rather expensive so bring some snacks, sandwiches, little meat pies, etc.
5 out of 5
for Personal Event
by Anne from Chelmsford

Great value for money

Posted 01-Sep-2015 on Hotels
friendly staff, excellent service. Breakfast tray in room was substantial and delicious. Good location.
4 out of 5
for Everyone
by A verified traveller from soton

Ideal hotel for business,

Posted 29-Aug-2015
Hotel was perfectly fuctional for my business trip, would be nice to have wifi in the rooms but I am told that's coming. Wifi in lounge, but the signal was very poor. Overall it worked for me
3 out of 5
for Business Travellers
by Anton from Augsburg

Funktional mit Defiziten

Posted 18-Aug-2015 on Hotels
Das Hotel machte von aussen einen etwas ungepflegten Eindruck. Der Service war zuvorkommend und das Essen gut. Im Zimmer gab es vergleichsweise wenig Stauraum, ein Schrank zum Aufhängen von Kleidung fehlte gänzlich. Internet-Zugang war nur über Kabelanschluss am Schreibtisch möglich, welcher bei mir auch nicht funktionierte. Das Bad war geräumig, aber spartanisch eingerichtet. So suchte man z.B. einen Haartrockner vergebens. In Summe kein überzeugendes Preis-Leistungsverhältnis.
3 out of 5
by A verified traveller from London

Average Hotel

Posted 17-Aug-2015
Pros: The receptionist and evening staff.
Cons: Modernise the place - a good decorating job is needed and tea/coffee facilities in the room
Location: No idea as was going to a party
Had a nice stay for one night. Receptionist every good and extremely helpful and polite. The hotel looks tired and could do with a fresh paint job and doing up. Room was okay, but silly things amiss, remote didn't work, run out of shower and not tea/coffee facilities in the room. Breakfast was ok, but if doing fresh fruit - use fresh fruit and not tinned fruit. No wifi in the rooms, which for me is a must these day. Would I stay again, probably not.
5 out of 5
for Business Travellers
by Paul from Durham

Stay here you won't go wrong. Talk to staff about

Posted 17-Aug-2015 on Hotels
Lovely staff. Everyone trying so hard and so friendly. Lovely grub. Especially Indian menu. Mind they cook a lovely Sirloin.
4 out of 5
for Couples
by Michael from Torbay


Posted 05-Aug-2015 on Hotels
For a 1 night stay this hotel is ideally located near the M25 but far enough away not to be noisy, nothing very special but OK
4 out of 5
for Families
by Gaynor from Catterick

Great base for visiting the area

Posted 29-Jul-2015 on Hotels
Only used the hotel for a base to visit family and friends so didn't use any of the hotels other facilities. The balcony was a nice touch although not much of a view due to the height of the trees. Bathroom cleaning could of been a little better but generally very clean
3 out of 5
by A verified traveller

Reasonable Price But Dated

Posted 26-Jun-2015
Pros: Food in the restaurant was excellent.
Cons: Needs some refurbishment and decorating.
Hotel staff were very obliging and the food in the restaurant was good, but the rooms are very dated.
2 out of 5
for Business Travellers
by Richard from London

Less than average hotel

Posted 19-Jun-2015 on Hotels
Quite room, poor internet, comfy bed