I have stayed in this hotel a few times in the past as it's a great location for Peterborough city centre and the annual beer festival. Unfortunately the most recent stay (Aug '23) wasn't as good as previous visits.
I checked in online as instructed by the email I got a few days before our stay, but this seemed to make no difference to the check-in process on arrival as I still had to enter my car registration and sign the paperwork, despite doing that during the online check-in.
The room my wife and I were in (111) smelt like stale smoke, and the AC unit was temperamental. It was a warm day so we tried to turn the AC on but it wasn't sparking to life, so I spoke to reception who said Maintenance would come and have a look. An hour later we'd heard nothing, so I frustratedly had another go and found that if I buried my finger as hard as I could on the button it then finally turned on.
Breakfast was good with plenty on offer and it was really tasty, so we finished on a high thankfully.
With a number of new hotels very close by, I think the Park Inn may well find some of their business going elsewhere in the future though.