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"Tidy huge room nice and warm. Staff freindly and polite. Parking under cover. We will use hotel again."

"Room was great the staff was amazing "

"Friendly and efficient staff Room was spotless Lovely breakfast "

"Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you. "

"Clean and warn; nice bathroom. Quirky old building in central Chester, ideal base from which to explore on foot."

"The staff were friendly, welcoming and helpful making our family stay with a young baby stress free and entirely pleasurable. The bedrooms were great as were the facilities particularly the pool and spa area. "

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Great location "

"Beautiful room and. Service, staff can't do enough to help, lovely touches such as coffee bags. Coke and popcorn in room .. all included."