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Reviews of Holidays at Atlantic Bays Holiday Park

4 out of 5
Holidays at Atlantic Bays Holiday Park
Atlantic Bays Holiday Park, Padstow, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bedrooms a lot smaller than expected Double bed very small more like a three quarter bed and mattress very hard and uncomfortable both my husband and I are small but didn’t have much room to turn over and woke each other up when we moved and ached all over in the morning Several times we both nearly fell out of the bed The rest of the accommodation was satisfactory and clean
Stayed 7 nights in Jul 2023
Response from Holidays at Atlantic Bays Holiday Park on 9 Jul 2023
Thanks for the review Ruth; we're sorry to hear that the bed size came as a surprise; obviously, we (via Hotels.com) do publish the bed sizes so that's visible prior to making a reservation. You may recall that we do invite all guests to report any dissatisfaction as soon as possible; it's a shame that you have left it until you've stayed for the full holiday...if we'd known, we could have moved you immediately to another Chalet that might have met with your satisfaction. Anyway, we're pleased that everything else was satisfactory for you. We hope that you enjoy any future visits to Cornwall.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Getaway in a Comfy Chalet
My family & I stayed in one of the private chalets at Atlantic Bays Holiday Park near Padstow for 7 nights and had an amazing time! There was some initial confusion caused by Hotels.com, but Simon from Holidays Cornwall (who look after the Chalet we stayed in) was super helpful throughout our stay. The Chalet was lovely & clean, it had everything that we needed to make our stay comfortable. The beds, sofa and chairs were all comfortable. We had a tv in the living room and one of the bedrooms. The kitchen has decent size fridge with a small separate freezer, a cooker with 4 hobs and an oven. There were lots of useful things like a thumos flask, a cafetiere, and a sun parasol & windbreaker. It even had a washing machine and clothes horse, which was a pleasant surprise. It was so quite at night and you could see loads of stars in the night sky that we spent most evenings sitting outside stargazing. The facilities on site were also really good: the little shop had loads of useful items like milk, bread, washing powder etc, but it also had local bacon, sausages, and mini tubs of delicious cornish ice cream. There is also a laundry with dryers. The bar/clubhouse was really nice, drink prices were reasonable,and they have a lovely outdoor seating area next to the kids playpark, so the kids can enjoy themselves while you relax in the sun. All in all, we had a great stay and would recommend both Atlantic Bays Holiday Park and Holidays Cornwall. We look forward to our next stay!
Kitchen area
Living room, kitchen, dining area.
Living room area
Double bedroom
Stayed 7 nights in Aug 2022
Response from Holidays at Atlantic Bays Holiday Park on 9 Jul 2023
Thanks for the kind review Christina; we're delighted that you had a great time and found everything to be excellent. Sadly, Hotels.com didn't alert us to your review (hence the delay in replying !) but we know that you had a very good time...as you've booked to stay in 2023 !!!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely and clean chalet only a couple of miles from Padstow and a short drive to other amenities highly recommended.
Stayed 7 nights in Jul 2022
Response from Hotel Management on 30 Jul 2022
Thank you very much for the kind review Paul; it really was our pleasure to look after you and we hope to see you again.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great place to use as a base or to just chill out
Stayed 7 nights in Sep 2021
Response from Holidays at Atlantic Bays Holiday Park on 19 Sept 2021
Thanks for the kind review Philip; we're delighted that you had an excellent stay and that the Chalet was a good base. We hope to see you again.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Great family stay all beaches and locations required a 10 min drive
Stayed 7 nights in Aug 2021
Response from Hotel Management on 27 Aug 2021
Thank you so much for the kind review Adam; it really was a pleasure to be able to look after you during your stay and we hope to see you again.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family holiday during Covid
We are overall happy with this chalet. It was clean and have enough room for a family holiday. Compared to a static caravan, this is more comfortable. In a Covid time, they managed it very well, good job!
Stayed 7 nights in Sep 2020
Response from Holidays at Atlantic Bays Holiday Park on 29 Sept 2020
Thanks for the kind review Daniel; we were delighted that you found the chalet to be clean and that it had plenty of space. Thanks also for the kind words on how we managed this "strange" time that we are all experiencing...we hope to see you again.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Atlantic Bays on 27 Oct 2019
Thanks for the kind review Kim, we're delighted that you had a good time and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019
Response from Holidays at Atlantic Bays Holiday Park on 8 Aug 2019
Thanks very much for your kind review and rating; we're delighted that you found everything top be of the highest standard.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brill holiday
Stayed 7 nights in Jul 2019
Response from Atlantic Bays on 29 Jul 2019
Thanks for the kind review Shaun, we're delighted that you had a great holiday and we thank you for leaving the Chalet so clean and tidy. It was a pleasure assisting you with your stay and we hope to see you again in the future.

10/10 Excellent

Jennifer

100% would recommend and be back!
Loved our stay here in August 2018 as a family of 4, the double bedroom bed was really comfy and the single beds too! The whole chalet had everything you would need for your stay including washing up liquid, cloths and toilet roll even tho we brought our own! Which is a lovely touch as there is nothing worse then travelling for hours and forgetting something! The only recommendations we have are The cooker has seen better days and you cant see what the numbers on the display say and couldnt find a manual to work it which ment half way through cooking something the oven went off and we couldnt get it back on for a while. The bathroom smelt a little of wee sometimes which prob cant be helped! There was quite a few spiders on arrival but we soon sorted them. The Hoover head was broken, which we told the owners and they said they would sort. Apart from those few little pointers all in all was a brilliant stay, the weather could of been better yes, however the 'rainy day sheet' and the 100s of leaflets with coupons helped us along the way! This chalet is close to the bar/restaurant, playarea and bins so not very far to walk and a lovely little decking area with bench outside to sit 😀 I would defo stay again and will recommend to family and friends thank you x
Stayed 7 nights in Aug 2018
Response from Holidays at Atlantic Bays Holiday Park on 8 Sept 2018
Thanks for the very kind review Jennifer, we're delighted that you had an excellent stay.