"We were offered an upgrade on our room for an extra £160. We didn't think it was worth the expense, as we only received a few cans of coke cola, two bottles of water and two cans of gin. One evening in the restaurant I ordered a cornish steak and ale pie meal which was inedible. Very chewy meat, this was returned. I did however have a meal replacement at no cost. Excellent location but I have been in much nicer hotels with better facilities. I would give it 7 out of 10 ."
"Really cool hotel with an amazing location. Great fun to walk along the Thames. Near the train. Walkable to the Globe Theatre which we really enjoyed.
The bar has a cool vibe and great bites to eat. "
"This is the worst hotel I have ever stayed in
No windows still under construction
My room didn’t get cleaned once in my 7 night stay
I asked 3 seperate times for a clean and new towels and was told we only clean after 5 nights
Signage terrible
No staircase to get yo and down to avoid waiting for lifts
Very disorientating as there is no natural light anywhere.. feels like a bunker"