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"Our stay at the Prince Hotel in Shinagawa was truly wonderful. The staff were exceptionally polite and helpful—especially when we realized after checkout that we had accidentally left our passports in the room safe. They responded immediately and arranged to have the items shipped to our next destination without delay. We are incredibly grateful for their swift and professional assistance—there are truly no words to thank them enough. Our room was very clean and offered outstanding views, making our stay even more enjoyable. Thank you for such a memorable experience!"

"Excellent location for visiting the main attractions of Tokyo."

"The location is outstanding"

"Nice and clean"

"It’s always goo"

"The staff was exceptionally helpful. Good location near the train station and Lawson. "

"Great service "

"Great hotel with exceptional staff. Location central to everything. Would definitely stay again"

"Family friendly and the staff were amazing and helped whenever they could. Rooms were spacious which we didnt expect for Tokyo and were well kept during our stay. Convenient to shopping, public transport, dining as all within easy walking distance. Felt super safe while travelling with our 10 yr old."