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Overview of Hotel New Grand

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,346 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationYamashita Park2 min walk
Popular LocationYokohama Marine Tower3 min walk
Restaurant蟹風船1 min walk
RestaurantEgg'n Things1 min walk
AirportTokyo (HND-Haneda)15 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Single Room, Main Building

    Single Room, Main Building

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Large Single Bed
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  • Main Building Grand Twin

    Main Building Grand Twin

    Room amenities

    • 290 sq ft
    • Park view
    • Sleeps 2
    • 2 Single Beds
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  • Main Building Grand Double

    Main Building Grand Double

    Room amenities

    • 290 sq ft
    • Park view
    • Sleeps 2
    • 1 Queen Bed
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  • Tower Regular Twin, Non Smoking

    Tower Regular Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
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  • Tower Bay View Double, Non Smoking

    Tower Bay View Double, Non Smoking

    Room amenities

    • 366 sq ft
    • Bay view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Single Room, 1 Large Single Bed, Smoking (Main Building)

    Single Room, 1 Large Single Bed, Smoking (Main Building)

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Large Single Bed
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  • Tower Regular Twin, Smoking

    Tower Regular Twin, Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Single Beds
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  • Tower Bay View Double, Smoking

    Tower Bay View Double, Smoking

    Room amenities

    • 366 sq ft
    • Bay view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Tower Bay View Twin, Smoking

    Tower Bay View Twin, Smoking

    Room amenities

    • 344 sq ft
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • Tower Bay View Twin, Non Smoking

    Tower Bay View Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • Tower High Floor Twin, Non Smoking

    Tower High Floor Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Single Beds
    Show details
  • Tower High Floor Double, Non Smoking

    Tower High Floor Double, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    Show details
  • Tower High Floor Suite Twin, Non Smoking

    Tower High Floor Suite Twin, Non Smoking

    Room amenities

    • 688 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • Tower High Floor Suite Double, Non Smoking

    Tower High Floor Suite Double, Non Smoking

    Room amenities

    • 689 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Grand Deluxe Twin, Non Smoking

    Grand Deluxe Twin, Non Smoking

    Room amenities

    • 360 sq ft
    • Park view
    • Sleeps 4
    • 2 Single Beds
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  • Grand Suite Twin, Non Smoking

    Grand Suite Twin, Non Smoking

    Room amenities

    • 573 sq ft
    • Park view
    • Sleeps 4
    • 2 Single Beds
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  • Grand Suite Double, Non Smoking

    Grand Suite Double, Non Smoking

    Room amenities

    • 602 sq ft
    • Park view
    • Sleeps 2
    • 1 King Bed
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  • Run of the House

    Run of the House

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
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  • [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

    [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

    [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • Standard Twin Room, Non Smoking, Tower (5PM Check In)

    Standard Twin Room, Non Smoking, Tower (5PM Check In)

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

    [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

    Room amenities

    • 366 sq ft
    • Bay view
    • Sleeps 3
    • 1 King Bed
    Show details
  • [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking

    [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • [Late Check-in at 8PM] Standard Twin Room, Non Smoking, Tower

    [Late Check-in at 8PM] Standard Twin Room, Non Smoking, Tower

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • [Late Check-in at 8PM] Tower Bay View Double, Non Smoking

    [Late Check-in at 8PM] Tower Bay View Double, Non Smoking

    Room amenities

    • 366 sq ft
    • Bay view
    • Sleeps 3
    • 1 King Bed
    Show details
  • [Late Check-in at 8PM] Tower Bay View Twin, Non Smoking

    [Late Check-in at 8PM] Tower Bay View Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    Show details
  • Bayside Twin, Non Smoking

    Bayside Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Large Single Beds
    Show details
  • Tower Side Twin, Non Smoking

    Tower Side Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Large Single Beds
    Show details
  • Bayfront Hollywood Twin, Non Smoking

    Bayfront Hollywood Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • Bay view
    • Sleeps 4
    • 2 Large Single Beds
    Show details
  • Bayfront Corner Double Room, 1 King Bed, Non Smoking

    Bayfront Corner Double Room, 1 King Bed, Non Smoking

    Room amenities

    • 366 sq ft
    • Bay view
    • Sleeps 4
    • 1 King Bed
    Show details
  • Bayside Double Room

    Bayside Double Room

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    Show details
  • Tower Side Double Room

    Tower Side Double Room

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    Show details
  • (Limited)Tower Regular Twin, Smoking

    (Limited)Tower Regular Twin, Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Single Beds
    Show details
  • (Limited) Tower Regular Twin, Non Smoking

    (Limited) Tower Regular Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    Show details
  • (Limited) Tower Side Twin, Non Smoking

    (Limited) Tower Side Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Large Single Beds
    Show details
  • (Limited) Bayside Twin, Non Smoking

    (Limited) Bayside Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Large Single Beds
    Show details
  • (Limited) Bayside Double Room

    (Limited) Bayside Double Room

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    Show details
  • (Limited) Tower High Floor Double, Non Smoking

    (Limited) Tower High Floor Double, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    Show details
  • (Limited) Tower High Floor Twin, Non Smoking

    (Limited) Tower High Floor Twin, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 6
    • 2 Single Beds
    Show details

About this area

Yokohama

Located in Yokohama's Chinatown neighbourhood, Hotel New Grand is in the city centre and on the waterfront. The area's natural beauty can be seen at Tokyo Bay and Yamashita Park, while Yokohama Cosmo World and Hakkeijima Sea Paradise are popular area attractions. Check out an event or a game at Yokohama Stadium, and consider making time for Zoorasia Yokohama Zoological Gardens, a top attraction not to be missed.

Visit our Yokohama travel guide
Popular Location

What's nearby

  • Yamashita Park - 2 min walk
  • Yokohama Marine Tower - 3 min walk
  • Kanagawa Kenmin Hall - 3 min walk
  • Yokohama Stadium - 13 min walk
  • Red Brick Warehouse - 14 min walk

Getting around

  • Isezaki-chojamachi Station - 3 min drive
  • Ishikawacho station - 14 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • Le Normandie — 1 min walk
  • Il Giardino — 1 min walk
  • 蟹風船 - 1 min walk
  • Egg'n Things - 1 min walk
  • Planet - 1 min walk

About this property

Hotel New Grand

Luxury Yokohama hotel in Chinatown, walk to Tokyo Bay
4 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. All 240 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, fridges and minibars.
Hotel New Grand offers 240 forms of accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: JPY 1500 per day
Return airport shuttle (surcharge) from 9:00 AM to 8:00 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3993 per person
4 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Japanese

Business services

Business centre
Meeting rooms
Conference space (4736 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Egyptian cotton sheets
Premium bedding

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Designer toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • Airport shuttle service is available at scheduled times from 9:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to get details.
  • Check-out times vary by room type. Guests staying in a "9 AM Check-out" room must check out before 9 AM. The check-out time is 11 AM for all other room types.
  • Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Airport shuttle fee: JPY 720 per person (one-way)
  • Airport shuttle fee per child: JPY 360 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Hotel New Grand Yokohama
  • Hotel New Grand
  • New Grand Yokohama
  • Hotel New Grand Hotel
  • Hotel New Grand Yokohama
  • Hotel New Grand Hotel Yokohama
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
806
4 - Good
428
3 - Okay
82
2 - Mediocre
23
1 - Poor
7
4.4
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness

Friendly staff, clean roomy accommodation, near many attra6 and amenities.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Helpful staff

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, immaculate rooms. Perfect location with a beautiful park across the street overlooking the harbor.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Great classic hotel; my favorite place.

The room was so hot and no way to adjust it. Roooms are outdated, but I love this hotel. Service of staff is immaculate. Well trained staff. This is the service that Japan/classic hotel can be proud of. But the breakfast buffet can be worked on. Need to be update. Menu is limited and constantly plates and food were running out.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A. Plus

Stayed 2 nights in Nov 2019