Ratings based on 601 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Dirty room

Posted 16-Aug-2015
was shocked at the state of the room. The room was dirty. My baby started sneezing and my husband. The bathroom was smelling was urine. Very poor condition of the room. Poor cleaning and general wear and tear. Bathroom: Floor tile cracked at 3 places Bath panel screws missing and rusted  Wall tiles dirty Door condition is shocking Bedroom: Dust on the phone, thick layer Dust on the bedside cabinet behind yhr phone, thick layer Dust on the lamp shade Carpet badly stained  Poor TV signal Sofa bed damaged  Floor very noisy The next day, after the room was cleaned,  the bathroom tile was still dirty and smelly. The dusty areas were not cleaned.  After raising my concerns, it was suggested the room will be deep cleaned. However, after the cleaning, there was still hair on the toilet seat and the bathroom is still smelly. Got refunded after raising the complaint
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Couldn't do enough

Posted 14-Aug-2015
Pros: Everything
Cons: Nothing
Location: Right in the city centre. Close to Arena, lace market, bus station, University. Racecourse ten minute drive.You are a two minute walk from restaurants
The staff couldn't do enough for me and my two youngest children. Friendly but not intrusive, always available, knowledgeable about more than their own roles. Lived up to and surpassed my expectation of what the Hilton brand means. I will not be staying anywhere else. Stayed in several competitor's hotels but nothing comes close. I cannot wait to find a reason to go back.
2 out of 5
by A verified traveller from Dubai

Disappointing!!!!

Posted 12-Aug-2015
Pros: Staff at breakfast were very pleasant
Cons: Everything!!!!
Location: Location good for shopping and eating.
Hotel check in was quick and efficient, although we were not told time of breakfast, or check out. Hotel was old and needs money spent on it. We have stayed in Hilton hotels across the world, this does NOT stand up to normal Hilton standards!!! Cost a lot of money for 1 night, could have stayed in a Premier Inn for cheaper!!! Also parking facilities are not great, as road leading to Hotel is for Taxis and Buses only!!!???? All in all would not stay here again until they spend much needed money on renovation!!!!
3 out of 5
by A verified traveller

hotel centre ville

Posted 11-Aug-2015
Pros: la piscine, le petit déjeuner
Cons: les lits
Location: shopping (2 grands centres commerciaux à faire à pied) tout pres de la place centre ville pour le shopping
hotel bien placé mais des bruits de grincement de parquet venant de toutes les chambres autour nous font croire que quelqu'un est dans la piece. Lit petit, pas trés comfortable, couette juste pour deux, chambre petite. Belle salle de bain. belle piscine couverte dans l'établissement
4 out of 5
Recommended
for Everyone
by A verified traveller

Strålande!

Posted 10-Aug-2015
Bra personal, miljö och läge. Det enda minuset är att man måste betala extra för wifi på rummet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wigan

Nice hotel

Posted 28-Jul-2015
Pros: Location excellent.
We have stayed at the Hilton a few times and always found it to meet our needs. Centrally located hotel within easy walking distance of shops, bars, restaraunts. Comfortable room. Excellent breakfast.
3 out of 5
by A verified traveller from Stoke on Trent

Very central to most bars/clubs but it is run down

Posted 27-Jul-2015
Room was tatty, No free wifi (even buses have free wifi now), TV was unwatchable, Expensive for what was provided. The only good thing was the pool but I could of gone to the Travelodge and public baths for far less.
3 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands

Beware of Nottingham Council

Posted 27-Jul-2015
Pros: The Hotel was clean, bright and stylish and central to the shops and restaurants. The staff were absolutely wonderful, nothing was too much trouble
Cons: Room 313 should be a single as you can not easily access the bed on one side or move the light switch so the bed is central. 314 replace bed.
Location: Central to shops and restaurants - everything is a stone's throw away
We stayed at the hotel to attend our daughter graduation. My 89 year old mother who is quite frail also attended and we where fortunate to secure parking directly outside the hotel. I say say fortunate as walking is quite difficult for mother. We had a wonderful time in Nottingham and our only complaint about the hotel is the bed in room 314 needs replacing. The whole experience has been marred however by discovering you can not follow the satnav directions or signage to the hotel unless you want to receive fines from the Local Authority - I received 2 totalling £120. We only discovered this 2 days into our stay and others staying at the hotel fell foul of this as well. Apparently you need to turn right at the lights then do 3 lefts to approach the hotel - the sign is so small (I would question its legality) and when your in a stream of buses its very hard to spot.
2 out of 5
by A verified traveller from Basel

Hotel needs renovation

Posted 24-Jul-2015
Pros: breakfast
Cons: General renovation required
Location: Not easy to reach by car
The hotel needs renovation. The room was not worth to be called a Hiltion room. Very small and several things in the bathroom were broken. Internet in room only at additional cost, which dissapered in the morning. Reception was overworked. Too less staff. Best feature was the breakfast, where staff was very friendly and the quality was very good.
3 out of 5
Recommended
for Everyone
by A verified traveller from county antrim

Posted 24-Jun-2015
Pros: Very tasty breakfast and excellent location near shops and entertainment. Rooms well equipped
Location: Near public transport, shops and restaurants also entertainment
Very compact room almost had to crawl over bed to get second person in as Windows was right beside bed.