Title: The Cumberland, London Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2114&destination=London%2C+England%2C+United+Kingdom&selected=21659&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Cumberland, London Travelers step into London's vibrant scene from this prime location, unwinding with happy hour treats before enjoying a delicious breakfast the next morning. ## Photo gallery for The Cumberland, London ![Cocktail bar - The Cumberland, London (London)](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/1c03c307.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Fancy Nanc-ista](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/66637fac-8a6b-4b5e-869c-dcefceedbd8a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Executive lounge - The Cumberland, London (London)](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/6093652a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace - The Cumberland, London (London)](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/32ec2fe5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Cumberland, London (London)](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/ba156b6b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Cumberland, in the heart of London near Hyde Park, offers a comfortable stay. Enjoy British cuisine at SOUND Cafe or relax with coffee and WiFi in your room. The hotel provides an airport shuttle, conference facilities, and consistently praised staff. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Business services £137 includes taxes & fees 2 Apr - 3 Apr ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=21659&PinnedHotelID=21659&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Classic Single Room ![Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/347c0cb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room 9.4 Exceptional 21 reviews - 172 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Classic Twin Room ![Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/4998da9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.8 Excellent 33 reviews - 205 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Classic Double Room ![Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/7d1345fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.6 Excellent 51 reviews - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe King ![Deluxe King | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/52079820.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 8.4 Very good 51 reviews - 248 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin ![Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/b4c0e556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin 8.2 Very good 16 reviews - 237 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Family Room ![Family Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/03868057.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.8 Excellent 33 reviews - 301 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Park View Room ![Park View Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/709aa766.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Park View Room 9.6 Exceptional 8 reviews - Park view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Twin Room ![Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/857a8e53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room 9.8 Exceptional 6 reviews - 280 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Executive King Room (With Executive Club Lounge Access) ![Executive King Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/ff75b571.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room (With Executive Club Lounge Access) 9.4 Exceptional 6 reviews - 301 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Studio Suite (With Executive Club Lounge Access) ![Studio Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/41580149.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite (With Executive Club Lounge Access) 7.4 Good 8 reviews - 409 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Star Suite (With Executive Club Lounge Access) ![Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/07e399d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Star Suite (With Executive Club Lounge Access) - 614 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Classic Accessible Double ![Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/83d51301.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Accessible Double 9.4 Exceptional 3 reviews - 301 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21700/21659/4c2c44df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 6 reviews - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Apartment | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/97000000/96880000/96878400/96878355/65d00879.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Thistle London Park Lane London City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Cumberland.h21659.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Cumberland.h21659.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, The Cumberland, London is in a shopping district and near a metro station. Buckingham Palace and Piccadilly Circus are notable landmarks, and some of the area's popular attractions include Frameless Immersive Art Experience and London Eye. Trafalgar Square and Big Ben are two other places to visit that come recommended. Guests love the hotel's central location. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51367%2C-0.15894&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=75DSmdXTrq4dETGE9bX55SBF4AM=) The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL ### What's nearby - ![Marble Arch](https://images.trvl-media.com/place/508413/515ec4f2-7788-46bc-bc6b-d7b4aad9309f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marble Arch 1 min walk \- 0.0 miles - ![Hyde Park](https://images.trvl-media.com/place/507738/66d59579-a9fc-4a02-8886-325e585c864b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hyde Park 2 min walk \- 0.1 miles - ![Beautiful aerial view of the Hyde park in London, UK. Magical sunset view over the park with London skyline on the horizon.](https://images.trvl-media.com/place/6168525/dfb874cc-4ddc-4589-a6b0-48a49b2c4778.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Park Lane 2 min walk \- 0.1 miles - ![13 November 2014 Oxford Street, London, decorated for Christmas and New 2015 Year](https://images.trvl-media.com/place/6160295/a1e13820-f0df-41d4-8c9d-53760640403a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Selfridges 4 min walk \- 0.3 miles - ![Oxford Street](https://images.trvl-media.com/place/6144897/661ff028-e20a-43e4-b8d7-e675e12f8948.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Oxford Street 12 min walk \- 0.7 miles ### Getting around - Marble Arch Underground Station 1 min walk - Marylebone Station 15 min walk - London (LCY-London City) 59 min drive ### Restaurants - Zula Burger 2 min walk - Blank Street Coffee 1 min walk - SOUND Cafe 1 min walk - Basta London 3 min walk - Pret a Manger 1 min walk ## About this property ### The Cumberland, London Luxury hotel near Hyde Park Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, Lirica, offers lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a bar and conference space. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - Express check-out, a reception hall and smoke-free property - Local meal delivery service, a lift and a porter/bellboy - Guest reviews speak highly of the breakfast, central location and helpful staff Room features All 900 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 40-inch LCD TVs with digital channels - Wardrobes/cupboards, heating and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in ECOsmart – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/8800/8704/0d3777a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Marble Arch Hotel, by Thistle London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.2 Very good 1,907 reviews £131 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=8704&PinnedHotelID=8704&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/97000000/96880000/96878400/96878355/65d00879.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle London Park Lane London City Centre - Free Wi-Fi - Air-conditioning - Gym - Laundry room 8.6 Excellent 470 reviews £125 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=96878355&PinnedHotelID=96878355&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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reservations required - 24-hour return airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Lirica - SOUND Bar ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 17 meeting rooms - 4,306 square feet of conference space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Grab bar near toilet (61 centimetre high) - Handrails in stairways (90 centimetre high) - Lift (100 centimetre wide door) - Raised toilet seat (61 centimetre high) - Stair-free path to entrance - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 8 floors - Art Deco architecture - Built in 1929 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch LCD TV with digital channels ### Food and drink - Free bottled water - Meal delivery service - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 100 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 21.50 per person - Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4) - Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours) - Pet fee: GBP 100 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Cumberland Guoman Cumberland Guoman Hotel Cumberland Guoman Hotel London Cumberland Guoman London Cumberland Hotel Guoman Guoman Cumberland Guoman Cumberland Hotel Guoman Hotel Cumberland Hotel Guoman Cumberland Cumberland Hotel London Cumberland Hotel Cumberland London The Cumberland Hotel London Great Cumberland Place Hotel London Great Cumberland Place Hotel Great Cumberland Place London Hotel Great Cumberland Place London London Great Cumberland Place Hotel Hotel Great Cumberland Place The Cumberland a Guoman Hotel The Cumberland Great Cumberland Place London ## Frequently asked questions ### Is The Cumberland, London pet-friendly? ### How much does it cost to stay at The Cumberland, London? ### What time is check-in at The Cumberland, London? ### What time is check-out at The Cumberland, London? ### Does The Cumberland, London provide a shuttle to the airport? ### Where is The Cumberland, London located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Cumberland, London Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 939 8 - Good 439 6 - Okay 177 4 - Poor 48 2 - Terrible 57 ## Reviews Verified ### 10/10 Excellent #### Darren 19 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great location, nice comfortable rooms ##### Darren Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Susan 5 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location , brilliant staff, fabulous amenities and super clean room! ##### Susan Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Linda 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a good stay at the hotel. The hotel is clean, and staff were friendly. Would highly recommend. ##### Linda Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Alan 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were very courteous, the rooms were spacious and the breakfast was excellent. Location-wise, it’s great for shopping and the West End ##### Alan Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Gabriella 22 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Business and children friendly. In the city centre. Amazing food selection. ##### Gabriella Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Kirsty 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Really enjoyed staying at the hotel. Location is fantastic, staff were all friendly and helpful and the rooms were lovely. One little thing and it may just be me but the mattresses were a little firm. Would definitely stay here again. ##### Kirsty Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Gina 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room sofa, couch a bit lumpy, but that’s to be expected. Wonderful surprise to receive champagne upon arrival I love the VIP lounge. The hotel has such a cool vibe would definitely return. Great location. ##### Gina Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Julie 26 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was on the small side but spotless with every amenity you could need and very comfortable beds. Staff were all great but special mention for the concierge staff who couldn't have been more helpful. ##### Julie Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Orhan 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, lovely clean comfortable room and great staff ##### Orhan Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Stephen 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Yes all very good and staff in the breakfast room excellent ##### Stephen Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Jon Emil 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Awesome Hotel. Everything clean. Verry friendly staff. Good food. I will for sure stay here again. ##### Jon Emil Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### Kris 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Welcoming and friendly staff, good room size, comfortable bed, with the only underwhelming part being the pillows being too soft. The hotel is excellently located next to Marble Arch station, making it ideal for getting around the city. ##### Kris Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Alison 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nice. Bathroom a little shabby, toilet roll holder loose and roll kept falling on the floor. Room service was prompt but couldn’t understand the staff member that delivered, English was a little poor. Breakfast was very busy but good choice. Location was good ##### Alison Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Richard 14 Dec 2025 Liked: Cleanliness, staff & service, amenities Clean, friendly staff great location ##### Richard Stayed 2 nights in Dec 2025 Verified ### 6/10 Okay #### Lisa 22 Mar 2026 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Location is excellent and staff friendly The hotel itself is well equipped and clean My only gripe was that the windows of my room were not well fitted so I could hear the traffic without any dulling of the noise and it is a busy street. Also there was a constant thin stream of cold air coming into the room so it was cold ##### Lisa Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### James 9 Dec 2025 Liked: Cleanliness, staff & service, amenities Lovely hotel great staff ##### James Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Michael 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel, great location, lots of activities, bar and restaurant. ##### Michael Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Alger 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location and good bed. Friendly staff. ##### Alger Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Adrian 9 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort really cool vibe hotel in excellent location ##### Adrian Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Stuart 12 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Stuart Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### ziad 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are great room is clean ![](https://a.travel-assets.com/ugc/hotel-reviews/468b73e9-799e-433c-8e9c-2cbb8f99d34f-1765908590818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d598c84c-ea2d-490e-8688-e007d10314e5-1765908588941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d4bbd12-a85a-447c-bb4a-a5c5a990f5b0-1765908589860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ddbffaa2-1e2f-4758-ba4e-1c93544a426e-1765908590405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ziad Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Howard 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent room, very clean, great view. Excellent facilities and very helpful staff ##### Howard Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Miss 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location and excellent breakfast. Beds are comfortable and it’s good that you can open the window slightly to let the fresh air in. The lift moves swiftly and the hotel is promoting a greener environment with. The choice of getting your room cleaned or pausing it day few days. Reception seems to vibe all the time. The Sound Bar makes a smashing cocktail and you can use your green voucher to reduce the cost. ##### Miss Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### David 9 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities check in and room very good. they have a nee restaurant in reception too. havent tried it but looks good ##### David Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### Waleed 15 Feb 2026 The hotel services have deteriorated. Very tight bathrooms , not comfortable beds but this was the case whether it was a single room or for a family. 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