Search Residences in Newhaven

"Excellent breakfast. Great choice.."

"The self checkin and checkout kiosk is so convenient to use!"

"Excellent location. We booked a sea view through a third party online agent and on arrival that room had been oversold so we were allocated a side view room. While not what we booked the view from that room was still lovely and the hotel is so well designed it was hardly a side view. The staff were lovely and the room had everything we needed. Breakfast was all self service but with a good selection and decent quality. For reasons we didn’t understand, the bar which was crowded at peak times and difficult to find a seat, was air conditioned to an uncomfortable level. We preferred to go out for drinks for this reason. There are plenty of restaurants close by to choose from. On the whole we really enjoyed our stay and we’d definitely recomend."

"They shows a hotel is good in pictures but it was completely different "

"I arrived earlier that 3pm but the staff found a room that was ready so we could get settled sooner. Overall, we were happy with our stay, the breakfasts were really good, glad we paid for full breakfast as extra. location was also good. "

"The lift was out of order on my second morning when I was leaving. I had four bags with me which in total were too heavy to take down four flights of stairs in one trip. (I'm 76 and was on my own). Surely, lift maintenance should take place after all guests leaving that day had left. Fortunately, after a short wait, a member of staff helped me with my luggage to the car park. Room 407. The en suite bathroom was up four steep steps from the bedroom. The bathroom door had a self-closing device so in the wee small hours I had to fight with the door as I stumbled into the bathroom. Fortunately, I am not incontinent but I can visualise that "accidents" could happen when a guest is caught short. The disabled person's handle on the side of the stairs which should have helped was too short. Not sure if the steepness of the steps leading up to the bathroom is legal. I parked my car in the hotel garage. I do not remember seeing a tariff for the car park on the hotel's website. It may have been there but it was definitely not obvious. The cost for two days' stay was unexpected. Because of the extra cost, I did not take meals in the hotel. Their loss. On the good side, a pleasant maintenance employee helped to direct my car to the hotel garage. The young lady manager who helped me to get my luggage to the garage was also very nice. The temperature of the room was perfect and the bed was comfortable."

"Lighting in bar needs dimming, bright lights lack atmosphere"

"Staff was great room was average good for the money happy time "

"Good breakfast, great value for money. My single room was a good size, but the bed wasn't great. The bathroom, was also fine, although the shower had very poor pressure. For the money, it is absolutely fine - just don't have unrealistic expectations!"