I would come back but not as a first choice
Posted 26-Feb-2016 on Hotels
I found this hotel far too big and impersonal, although the staff were friendly.
I was disappointed in the health club, the £5.00 additional charge to use it was unexpected. I decided not to use the pool as I was later than expected checking in, however, I did have a look around and was pleased that I hadn't paid the extra. The gym facilities were impressive but were all extremely busy, the pool is a full 25m, but most of it was cordoned off for an aqua aerobics class, it would have been difficult to swim lengths with that going on, it was also very noisy.
The restaurant is Italian and I had just 1 course which was very nice but very expensive, especially as they added a 10% service charge on top!
As usual it seems when booking through Hotels.com, my room was about as far away from reception as possible, supposedly on the 1st floor, which involved going up a lift, but then down a flight of stairs to the back corridor, I had a very heavy, bag, handbag and laptop to haul around, not impressed!