Matfen Hall Hotel, Golf and Spa

Photo gallery for Matfen Hall Hotel, Golf and Spa

Primary image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Matfen Hall Hotel, Golf and Spa

Matfen Hall Hotel, Golf and Spa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH

Explore the area

  • Popular LocationAydon Castle11 min drive
  • Popular LocationCorbridge Roman Site15 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)23 min drive
  • Popular LocationBelsay Hall, Castle and Gardens35 min drive

Choose dates to view prices

About this area

Matfen

Next to a golf course and in a rural area, Matfen Hall Hotel, Golf and Spa is in an area with good shopping. Prudhoe Waterworld and Stocksfield Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hexham Market Place and Kirkharle Courtyard. Belsay Hall, Castle and Gardens and Kirkley Hall Zoological Gardens are also worth visiting.

What's nearby

  • Aydon Castle - 11 min drive
  • Corbridge Roman Site - 15 min drive
  • Tyne Riverside Country Park - 19 min drive
  • Cherryburn - 22 min drive
  • Belsay Hall, Castle and Gardens - 35 min drive

Getting around

  • Corbridge Station - 12 min drive
  • Newcastle (NCL-Newcastle Intl.) - 23 min drive

Restaurants

  • The Robin Hood Inn - 5 min drive
  • Vallum Farm - 6 min drive
  • High House Farm Brewery - 7 min drive
  • The Hearth Cafe - 10 min drive
  • Brocksbushes Farm Shop - 10 min drive

About this property

Matfen Hall Hotel, Golf and Spa

4-star hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a restaurant, 2 bars/lounges and a health club are on-site.
Matfen Hall Hotel, Golf and Spa offers 53 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps.

The spa is open daily.

Languages spoken

English, French, German, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 13.95 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Restaurants on site

  • The Library
  • The Conservatory Bar
  • The Keepers Lodge

Things to do

  • 27 holes of golf
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.00 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 13.95 for adults and GBP 7.50 for children (approximately)
  • Rollaway bed fee: GBP 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

Property is also known as

Matfen Hall Newcastle-upon-Tyne
Matfen Hall Hotel, Golf Spa
Matfen Hall Hotel, Golf and Spa Hotel
Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne
Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 70 out of 114 reviews
5 - Excellent 61%
Rating 4 - Good. 30 out of 114 reviews
4 - Good 26%
Rating 3 - Okay. 8 out of 114 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 114 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 114 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
£300 per night is an absolute rip off for a double room with damaged furniture, cracked bathroom sink, no coffee (they boast a coffee menu with five flavours), and one small bottle of water for two. After ringing reception for over an hour with no response, a member of staff turned up only because the in-room fire alarm was activated ! To his credit, he returned with extra water and sachets of coffee…..all decaf! C’mon Matfen you need to do better than this. Needless to say, despite being a beautiful place, I won’t be hurrying back, I’d like to keep my eye sockets.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Excellent food and service, comfortable bed.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always, look forward to the next
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with a very warm welcome!
A beautiful hotel that was beyond expectation. Very good service from arriving to leaving. Room was very clean, the hotel was very clean. Staff very friendly and helpful. Food was very good. Couldn’t find a fault with it.
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very classy building with good size rooms.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael Silmon / Jes Poole - Room 37
Excellent all round. We’d like to make a special mention to Rebecca on reception who went above and beyond to make us feel so special and valued on arrival. The arrival had improved a great deal generally since my last stay a few years ago as had other aspects of the hotel, including the drinks quality / knowledge and staff service. My only slight negative observation was that through the day if sat at a table around the hotel, staff didn’t come to ask if we wanted drinks. We had to go up to the bars to order drinks. In a hotel of this standard and price you’d expect continuous table service generally in the lounge or outdoor areas. Only other slight observation was the water pressure in the shower in the family room (37) was a bit weak. Overall we had such an amazing stay and the refurbishment is absolutely beautiful. The grand hall was so special especially with the very personal touch with the piano player girl who was amazing and brought a tear to our eye. She also came and spoke to us and made us feel very welcome and comfortable. The Emerald restaurant was also incredible and the food, drinks and service was amazing. The spa was great as usual. Thank you for a truly unforgettable stay!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 2 nights in Aug 2021