Title: Matfen Hall Hotel, Golf and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Matfen Hall Hotel, Golf and Spa Luxury hotel with 4 restaurants and full-service spa ![4 restaurants, breakfast, lunch, dinner served; Modern European cuisine ](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/29b333ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/334ca9c5-1c0e-4db6-8a17-3dc5cff52a99-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/6b8b44b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/8d2045b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/6ca78afa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests tee off on the adjacent golf course or mingle at the daily manager's reception at Matfen Hall Hotel. Enjoy Modern European cuisine at four restaurants, relax with massages and body wraps at the spa. The property offers high-speed WiFi, dry cleaning, and laundry services. 9.0 Wonderful ## Popular amenities - Pool - Spa - Bar - Housekeeping - Breakfast available - Laundry £350 includes taxes & fees 6 Nov - 7 Nov ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=575533&PinnedHotelID=575533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ![Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/3fda1333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Heating Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Heated bathroom floor Bathrobes Hairdryer - Sleeps 2 - 1 King Bed ![Balcony Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/21d24b24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Room ### Highlights Balcony Separate dining area Heating Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Heated bathroom floor - Sleeps 2 - 1 King Bed ![Luxury Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/ca16be05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room ### Highlights Heating Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Heated bathroom floor Bathrobes - Sleeps 3 - 1 King Bed ![Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/77b5ce11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.0 Wonderful 2 reviews ### Highlights Heating Connecting rooms available Fridge Flat-screen TV Hypo-allergenic bedding Heated bathroom floor Bathrobes Hairdryer - Sleeps 2 - 1 King Bed ![Luxury Suite | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/575600/575533/f33e88da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate dining area Separate sitting area Heating Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - Sleeps 4 - 1 King Bed ## You may also like Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/889100/889023/53a0ac7e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Village Hotel Newcastle Newcastle-upon-Tyne - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 1,006 reviews £67 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Village-Hotel-Newcastle.h889023.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=d4137bc6-166e-4bc7-8a6e-38a5f08f64de&top_cur=GBP) Ad ![Junior Suite with View | Water view](https://images.trvl-media.com/lodging/110000000/109440000/109434900/109434898/133bf875.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dakota Newcastle Quayside - Free WiFi - Restaurant - Air conditioning - Gym 9.8 Exceptional 230 reviews £126 includes taxes & fees 23 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Matfen-Hall-Hotel.h575533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Matfen-Hall-Hotel.h575533.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C55.03949%2C-1.95408&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uYgyqTZ_BDjl3Fg-ntbB-MTyEEM=) Matfen Village, Newcastle-upon-Tyne, England, NE20 0RH #### What's nearby - Corbridge Roman Site - 11 min drive - 8.3 miles - Hexham Abbey - 16 min drive - 11.9 miles - De Vere Slaley Hall Spa - 18 min drive - 14.3 miles - Belsay Hall, Castle and Gardens - 24 min drive - 8.0 miles - St. James' Park - 27 min drive - 19.7 miles #### Getting around - Corbridge Station - 12 min drive - Newcastle (NCL-Newcastle Intl.) - 29 min drive #### Restaurants - ‪The Angel of Corbridge - ‬10 min drive - ‪Golden Lion - ‬11 min drive - ‪Corstopitum Social Club - ‬10 min drive - ‪Northumberland HQ - ‬6 min drive - ‪Cafe No. 6 - ‬10 min drive ## About this property ### Matfen Hall Hotel, Golf and Spa Luxury hotel near Northumberland National Park Located close to Corbridge Roman Site and Belsay Hall, Castle and Gardens, Matfen Hall Hotel, Golf and Spa provides an adjacent golf course, a free daily manager's reception and a terrace. Tee up with amenities, such as a driving range, golf lessons and a restaurant with golf course views, at this hotel. Treat yourself to a manicure/pedicure, a deep-tissue massage or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Other perks at this hotel include: - An indoor pool, along with sunloungers - Free self-parking and valet parking - Full breakfast (surcharge), bike hire and smoke-free property - A 24-hour front desk, wedding services and meeting rooms Room features All 65 rooms boast comforts such as laptop-friendly workspaces and bathrobes, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Heated floors, free toiletries and hairdryers - Flat-screen TVs with satellite channels - Wardrobes/cupboards, fridges and coffee/tea makers ### Awards and affiliations Eco-certified property This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/520000/519100/519079/a045b9a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Slaley Hall Hotel, Spa & Golf Resort Hexham - Pool - Hot tub - Spa - Pet-friendly 8.0 Very good 1,006 reviews £103 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=519079&PinnedHotelID=519079&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3000/2920/d9509758.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Newcastle Gateshead Swalwell - 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30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2264062&PinnedHotelID=2264062&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Free uncovered self parking on site - Free valet parking on site ### Food and drink - Daily full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person - 3 bars/lounges - 4 restaurants - Free daily manager's reception ### Restaurants on site - Cloisters - Emerald Restaurant - The Drawing Room - The Keepers ### Things to do - 27-hole golf course - Bicycle rentals - Full-service spa - Golf driving range - Golf lessons - Health club - Indoor pool - Sauna - Steam room ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Spa open daily ### Accessibility - No lift ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Connecting rooms available - Desk - Heating - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 75.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 75.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 20 per person - Pet fee: GBP 75.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: GBP 75.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Matfen Hall Newcastle-upon-Tyne Matfen Hall Hotel, Golf Spa Matfen Hall Hotel, Golf and Spa Hotel Matfen Hall Hotel, Golf and Spa Newcastle-upon-Tyne Matfen Hall Hotel, Golf and Spa Hotel Newcastle-upon-Tyne ## Frequently asked questions ### Does Matfen Hall Hotel, Golf and Spa have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Matfen Hall Hotel, Golf and Spa? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Matfen Hall Hotel, Golf and Spa on 6 Nov 2025 start from £350.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Matfen-Hall-Hotel.h575533.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Matfen Hall Hotel, Golf and Spa pet-friendly? > Yes, dogs are allowed at this property. There's a fee of GBP 75.00 per pet, per night. Service animals are exempt from fees. ### How much is parking at Matfen Hall Hotel, Golf and Spa? > Self-parking and valet parking are free at this property. ### What time is check-in at Matfen Hall Hotel, Golf and Spa? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Matfen Hall Hotel, Golf and Spa? > Checkout is at 11 AM. ### Where is Matfen Hall Hotel, Golf and Spa located? > Situated in a rural location, this luxury hotel is within 12 mi (20 km) of Corbridge Roman Site, Belsay Hall, Castle and Gardens and Chesters Roman Fort. Northumberland National Park and Hexham Abbey are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Matfen Hall Hotel, Golf and Spa Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 106 8 - Good 36 6 - Okay 10 4 - Poor 7 2 - Terrible 4 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Elena 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly! ##### Elena Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Thomas 17 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel Excellent stay ##### Thomas Stayed 1 night in Nov 2024 ### 8/10 Good #### Sylvia 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in. ![](https://a.travel-assets.com/ugc/hotel-reviews/ba14cf37-5ce2-47a4-81f1-34cd30537efb-1753433357555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sylvia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sean 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful place great food and immaculate service ##### Sean Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Sholto 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent nights stay and very well looked after. Would highly recommend. ##### Sholto Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Isabelle 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional. ##### Isabelle Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Deanne 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply stunning! Matfen Hall really is outstanding, my stay was faultless. All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall. Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm and cozy at night. I ate in The Cloisters and The Keepers during my stay, both offering tasty treats and excellent service. I used the spa facilities and loved the comfy robe and slippers. The thermal suites were a welcome break from the wild weather and I nearly fell asleep on the lounge chairs it was so peaceful. I can not wait to come back again soon and explore the hotel further, and enjoy all it has to offer, when I have more free time! ![](https://a.travel-assets.com/ugc/hotel-reviews/db00b5f0-b98e-4738-8ade-3f943eb58ca9-1749941936930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/325b9d14-b502-47ac-a549-183bbc1a3395-1749941934480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b1c92ec7-4ecb-4098-ae00-2870183a42cc-1749941936681.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b2325eb-28c4-4e26-b572-c0a1e0727926-1749941934714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deanne Stayed 1 night in Jun 2025 ### 8/10 Good #### Phil 21 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### With just a little tlc... The property and the food were terrific (albeit theres LOTS of exterior building work going on). Staff are presentable, friendly and keen - but - poorly trained. Struggled to open bottles of wine. Or know which tables food should be delivered to. ##### Phil Stayed 2 nights in Apr 2025 ### 8/10 Good #### Stephen 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels. ##### Stephen Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Terry 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back. ##### Terry Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Claire 20 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus! ##### Claire Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ray 7 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NICE HOTEL an nice hotel with some painting ongoing , the rooms were comfortable and breakfast good ##### Ray ### 10/10 Excellent #### Ian 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just excellent all round! We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/27CFE10AFBB23D37C723F8B1219F2A933C4B232F1719149089569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AF89262AA96D8738C233F2CABCC76360526353921719149089285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ian 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just excellent all round! We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/27CFE10AFBB23D37C723F8B1219F2A933C4B232F1719149089569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AF89262AA96D8738C233F2CABCC76360526353921719149089285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Menna 12 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to relax Everything went well ##### Menna Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Chris 22 Jul 2024 Liked: Property conditions & facilities, room comfort #### Beautiful and comfortable country house hotel Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities. ![Terrace ](https://a.travel-assets.com/ugc/hotel-reviews/1CE2F0D03C5A6C7215697B4B6B949797ACA72EA61721691322166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Orangery ](https://a.travel-assets.com/ugc/hotel-reviews/D659E0705D66B21E03204D476B54E9596176DEF31721691322325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our room ](https://a.travel-assets.com/ugc/hotel-reviews/E38C5164441034C3F46E90A47DAAE5E0C58B0A831721691320673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sitting area (bedroom)](https://a.travel-assets.com/ugc/hotel-reviews/C087619FCDF15BC96956AF501FA60E1269A7DAA61721691321117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 1 night in Jul 2024 ### 6/10 Okay #### Scott 26 Jul 2024 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service #### Mixed bag Beautiful building & facilities - service and hygiene doesn't match the building. ##### Scott Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jill 13 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, disappointing experience. The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame. ![](https://a.travel-assets.com/ugc/hotel-reviews/10260CDED43D899D440BED48AC414889030BFD7F1726220641028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B93ECC5D57C75292875CD50A434639160A5B5FB61726220641333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61388B78CF35EE70284DD714F5EB450CF1C13DCA1726220639870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D93B42DEB2BE398927737180A537CB7ABCCEA1801726220639325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jill Stayed 1 night in Sep 2024 ### 4/10 Poor #### Nathan 19 Jan 2025 Disliked: Cleanliness, property conditions & facilities After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas. ##### Nathan Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Dalia 8 May 2025 Disliked: Staff & service 1\. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE. ##### Dalia Stayed 2 nights in May 2025 ### 8/10 Good #### Michael 11 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### The world's most expensive sauna! Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence. ##### Michael Stayed 1 night in Sep 2023 ### 4/10 Poor #### Verified traveller 20 Apr 2025 Liked: Cleanliness Disliked: Staff & service #### Don't be fooled, Magnificent building, poor servic The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Angus 15 Feb 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service #### Very poor VFM. Underwhelming experience. Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back. ##### Angus Stayed 1 night in Feb 2025 ### 10/10 Excellent #### glen 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure ##### glen Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### steven 17 Aug 2025 ##### steven Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [3 Bedroom 2 bathroom luxurious lodge with hot tub stunning Northumberland](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-3-Bedroom-2-Bathroom-Luxurious-Lodge-With-Hot-Tub-Stunning-Northumberland.h23334521.Hotel-Information) > > [The Windermere Hotel](https://www.expedia.co.uk/Windermere-Hotels-The-Windermere-Hotel.h13431161.Hotel-Information) > > [Hygge at Vallum](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Hygge-At-Vallum.h78400223.Hotel-Information) > > [ibis budget Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Ibis-Budget-Manchester-Airport.h75715089.Hotel-Information) > > [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > > [Cambridge Belfry Hotel & Spa](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-Belfry.h1103020.Hotel-Information) > > [Holiday Inn Newcastle - Gosforth Park by IHG](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Holiday-Inn-Newcastle-Gosforth-Park.h10513.Hotel-Information) > > [Royal Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Royal-Hotel.h57917040.Hotel-Information) > > [Last Drop Village Hotel and Spa](https://www.expedia.co.uk/Bolton-Hotels-Last-Drop-Village-Hotel-And-Spa.h9341.Hotel-Information) > > [DoubleTree by Hilton Cheltenham-Cotswolds](https://www.expedia.co.uk/Cheltenham-Hotels-Doubletree-By-Hilton-Cheltenham.h65899.Hotel-Information) > > [Britannia Hotel Newcastle Airport](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Britannia-Hotel-Newcastle-Airport.h392255.Hotel-Information) > > [Hampton by Hilton Bristol Airport](https://www.expedia.co.uk/Bristol-Hotels-Hampton-By-Hilton-Bristol-Airport.h16543862.Hotel-Information) > > [De Vere Wokefield Estate](https://www.expedia.co.uk/Reading-Hotels-De-Vere-Wokefield-Estate.h1044123.Hotel-Information) > > [Dunston Hall Hotel, Spa and Golf Resort](https://www.expedia.co.uk/Norwich-Hotels-Dunston-Hall.h519081.Hotel-Information) > > [Seafront Apartments](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Seafront-Apartments.h34537369.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [Village Hotel Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Village-Hotel-Newcastle.h889023.Hotel-Information) > > [DoubleTree by Hilton Hotel Newcastle International Airport](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-DoubleTree-By-Hilton-Hotel-Newcastle-International-Airport.h4603156.Hotel-Information) > > [Hilton Garden Inn Silverstone](https://www.expedia.co.uk/Towcester-Hotels-Hilton-Garden-Inn-Silverstone.h48251404.Hotel-Information) > > [De Vere Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-De-Vere-Cotswold-Water-Park.h1770053.Hotel-Information) > > [Otterburn Castle Country House Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Otterburn-Castle-Country-House-Hotel.h31634085.Hotel-Information) > > [Redworth Hall Hotel](https://www.expedia.co.uk/Newton-Aycliffe-Hotels-Redworth-Hall-Hotel.h517266.Hotel-Information) > > [Le Petit Chateau & William de Percy](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-William-De-Percy.h17167445.Hotel-Information) > > [Four Seasons Hotel Hampshire](https://www.expedia.co.uk/Hook-Hotels-Four-Seasons-Hotel-Hampshire.h986107.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [Harbour Hotel Christchurch](https://www.expedia.co.uk/Christchurch-Hotels-The-Christchurch-Harbour-Hotel-And-Spa.h18097.Hotel-Information) > > [Ufford Park Woodbridge Hotel, Golf & Spa](https://www.expedia.co.uk/Woodbridge-Hotels-Ufford-Park-Woodbridge-Hotel.h12685.Hotel-Information) > > [The Waterford Arms](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Waterford-Arms.h6003373.Hotel-Information)