Everything was wonderful, staff were so attentive. Room was spotless. Food was lovely
Reviewed on 8 Feb 2026
The room heating/cooling system was not affective. The pillows were uncomfortable and the mattress gave myself and my husband a bad back in the morning. The shower pressure was also terrible. The room was dated.
Reviewed on 23 Feb 2026
I would like to say this is almost good 3.75 stars. The room although on appearance good there were a number of issues albeit minor that over the duration of the stay was a let down considering the upgrade we had paid for. The carpet was frayed, cups were dirty a their was only a water glass each ...
Reviewed on 25 Feb 2026
Upon check in Lukas was polite, welcoming and professional. Room was nice.
Reviewed on 21 Feb 2026
Great staff, but the room was cold and it wasn’t very clean (the carpet was filthy). Staff helped by supplying a plug-in heater (room heating had broken) and this helped but the floor was still too cold to stand on for long!
Reviewed on 25 Feb 2026
Attend an intense soccer game at one of the United Kingdom’s largest and oldest stadiums. See it perched on a hill in the city center.
Cross a futuristic tilting bridge, peruse artistic centers and relax with a drink in this modern part of the city.
This riverside concert hall of futuristic design is among Europe’s leading venues. Enjoy its spectacular acoustics, divine auditoriums and international acts.
The gleaming silver campus in central Newcastle is one of the U.K.’s newest universities. Its students have voted the city the country’s best for students.
Enjoy the student vibe when you visit University of Newcastle-upon-Tyne during your trip to Newcastle-upon-Tyne. Stroll along the area's riverfront or simply savour its lively bars.
Enjoy artisanal ice cream between acts at a show in the stylish setting of one of England’s most glamorous and acclaimed theaters.
Short staffed for new year period, one employee told us not use drawing room for pre dinner drinks, as not enough staff to manage. Dinner service on 2nd Jan not great, 45mins for pudding - “chef was flustered” - pudding was taken off the bill.
