Search Chalets in Newcastle-Under-Lyme

"Good "

"Quick check in by pleasant staff member on desk. Clean comfortable room. Plenty of choice at breakfast. All staff met helpful, efficient and a smile!!"

"Clean no frills hotel. Staff was nice. A good full breakfast was included."

"Friendly staff"

"The service from the restaurant staff is impeccable. They are trained to a very high standard and we appreciate that attention to detail. We ordered from the Indian food menu and it was delicious with wine recommended by the server. Details that matter such as clean windowsills and soft furnishings and the small leisure centre This is the second stay and we will visit again"

"We booked this hotel to be near Emma Bridgewater and had never stayed in a Hilton Garden Inn before. We were delighted with the room - larger and much lighter than Premier Inn rooms, larger bathroom, good quality toiletries and very friendly staff. Will definitely look out for this chain in preference to Premier Inns in future! "

"New owners of hotel very helpful. "

"We stayed here for two nights at the end of a week long Northern trip, so having spent several days travelling from one location to another, it was a very nice place to come to relax . We enjoyed using the spa facilities. There’s a good gym with a range of modern equipment. The pool is good and sauna, steam room and hydro pool a brilliant. We enjoyed relaxing and reading in the conservatory. The bedroom was modern, clean and the bed was comfortable.Meals were good, but breakfast was a bit disappointing. Food was left standing, so tended to be a bit dry and cool. Not the best quality, but adequate. This is definitely something that could be improved on. Staff were great. Extremely helpful. "

"An excellent stop as it has been for many years"